Listening into Action Manager

Integrated Care System; England; On-site; GBP 55,000 - 63,000; Full time

Job summary

A healthcare organization is seeking an ambitious LiA Manager to lead a transformative approach, Listening into Action (LiA). The role involves mobilizing teams, influencing change, and navigating service enhancement strategies in the NHS. Ideal candidates will be Band 7 or 8a clinicians with experience in service improvement. This is a full-time role with a salary range of £55,690 to £62,682 gross per annum.

Qualifications

• Experience in leading multi-disciplinary teams.
• In-depth knowledge in leading complex service changes.

Responsibilities

• Lead the delivery of Listening into Action (LiA).
• Engage with staff and implement changes from the ground-up.

Skills

Communication of complex information

Relationship building with stakeholders

Data analysis (qualitative and quantitative)

Education

Degree level education

Post-graduate studies or equivalent experience

Job description

Do you want to help lead a 'movement of change' across our Trust?

Are you registered clinician passionate about valuing staff and enabling them to make changes that matter?

Do you want to gain development and exposure at a strategic level?

Yes? Then read on!

We are delighted to offer a secondment opportunity for 12 months to work with us to deliver Listening into Action (LiA) - an exciting approach to staff-led change proven in more than 100 NHS Trusts.

Caroline Donovan, our Chief Executive, is personally lead this and you will report directly to the LiA Lead having seen first-hand how it leads to fast-pace, widespread change for the benefit of staff, service users and patients. This a vital part of our improvement journey!

Main duties of the job

Main duties of the job

We are mobilising a team of people to lead deliver of LiA as a top priority. We will engage widely with staff, show visible actions in response, and support many LiA Pioneer Teams to make changes they know matter, from the ground-up. By putting staff at the centre of change, we are making a fundamental shift in how we work and lead. It is exciting!

In this role, you will grow, learn new skills, influence change, and be part of a pivotal team at a pivotal time. If this excites you, please apply.

We are looking to support a full-time role, but we would be open to 2 x Part-time roles (working a minimum of 2 days per week)

About us

Are you currently working as a Band 7 or as a Band 8a with relevant knowledge and experience around LiA methodology?

We are looking for an ambitious, value-driven clinician with a clinical credibility, either through being a clinician by background or through reputation based on improvements made to patient care, to be an LiA Manager, reporting to the LiA Lead. This is a unique and important role, coordinating and organising day-to-day activity to get a movement of change going at NSFT. You will help to lead and navigate our LiA journey, influence people across roles and levels, and support teams to adopt LiA. The role offers the opportunity for a successful candidate to demonstrate and develop their leadership capabilities and style in a strategic environment and in an inspirational way, and to become an accredited LiA champion in the NHS.

Job responsibilities

As this is a secondment opportunity, please speak with your manager to gain their support. For further information, please find attached the job description.

**Previous Applicants Need Not Apply **

Person Specification

Qualifications

• Degree level standard of education
• Post-graduate studies or equivalent experience

Experience

• Experience of working in and leading multi- disciplinary teams and working across organisational boundaries
• In-depth experience of leading complex service change and / or service improvement

Skills

• Competent in the communication of highly complex and sensitive information
• Excellent ability to develop and sustain relationships with individuals at all levels in an organisation, including the ability to engage with and influence senior stakeholders

Knowledge

• Knowledge of health and social care systems
• Experience of analysing complex data with multiple components of information in both qualitative and quantitative formats

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£55,690 to £62,682 a yeargross per annum (pro rata)