Lineslip Technician

BMS Group; Greater London; Hybrid; GBP 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive private medical cover

Complimentary annual health checks

Access to a virtual 24hr GP

Critical illness cover

Gym subsidy & dedicated wellbeing support

Opportunity to purchase equity

Birthday leave

Two extra paid charity days

DEI initiatives & Your Rewards

Job summary

A global insurance broker based in London is seeking a Technician to provide efficient Technical Processing services while adhering to compliance regulations. This role involves creating declaration slips, managing client inquiries, and ensuring key performance indicators are met. The ideal candidate will have good communication skills, knowledge of insurance processes, and an ability to multi-task. This position offers a competitive salary and a hybrid working option with comprehensive benefits.

Qualifications

• Knowledge of Sequel Eclipse Broking is advantageous.
• Ability to build and maintain positive working relationships.
• Good working knowledge of MS Word and advanced working knowledge of Excel.
• Good communication and organisation skills.
• Good technical and industry knowledge.

Responsibilities

• Creating declaration slips, lineslips, and open market slips.
• Deal with incoming enquiries from Clients, Underwriters and third parties.
• Ensure all KPI’s are met.
• Adhere to company and regulatory policies, procedures together with mandatory training requirements.
• Assess incoming processing requests for completeness and take the appropriate actions.
• Produce accurate and complete client and market documentation.
• Maintain the status of processing requests within the SLA tracking tool.
• File relevant documentation electronically as per the agreed structures and standards.
• Undertake a Second Pair of Eyes Check ensuring all processing errors are highlighted to the relevant individual.
• Liaise with clients, underwriters and other business units to resolve queries.
• Assist with ad-hoc projects as and when required.
• Exhibit behaviours that are consistent with the shared values of the BMS Group.

Skills

Knowledge of Sequel Eclipse Broking

Good communication and organisation skills

Ability to multi-task

Good technical and industry knowledge

Advanced knowledge of Excel

Communication skills

Organisation skills

Teamwork

Regulatory / Compliance awareness

Multi-tasking / SLA delivery

Tools

MS Word

Job description

BMS is a dynamic, independent global broker established in 1980, delivering specialist insurance, reinsurance, and capital markets advisory services. Our purpose is to help people, businesses and communities flourish and prosper in a world of risk.

We are a global brand with offices located across the US, Canada, Latin America, Australia, Europe and Asia with both a strong local focus and understanding of market needs. Being independent gives our brokers the freedom to deliver the best solutions and combined with our collaborative team approach, single platform worldwide and renowned personal service, we are the independent broker of choice.

This role is based in London with the opportunity to work from home in a hybrid fashion. Find out what it’s like to work at BMS here.

What we’re looking for – skills and capabilities

The Technician is responsible for providing an efficient and effective Technical Processing service to the business whilst adhering to Regulatory, Risk and Compliance requirements.

• Creating declaration slips, creating lineslips and open market slips.
• Deal with incoming enquiries from Clients, Underwriters and third parties
• Ensure all KPI’s are met
• Adhere to company and regulatory policies, procedures together with mandatory training requirements.
• Assess incoming processing requests for completeness and take the appropriate actions.
• Produce accurate and complete client and market documentation.
• Maintain the status of processing requests within the SLA tracking tool.
• File relevant documentation electronically as per the agreed structures and standards.
• Undertake a Second Pair of Eyes Check ensuring all processing errors are highlighted to the relevant individual.
• Liaise with clients, underwriters and other business units to resolve queries.
• Assist with ad-hoc projects as and when required.
• Exhibit behaviours that are consistent with the shared values of the BMS Group.

What we’re looking for - functional & behavioural competencies

• Knowledge of Sequel Eclipse Broking is advantageous.
• An understanding of Accident & Health and/or US Contingency business is desirable.
• Good working knowledge of MS Word and advanced working knowledge of Excel (e.g. Pivot tables and complex formulas).
• Good communication and organisation skills.
• Good technical and industry knowledge.
• Ability to multi-task and meet processing SLA’s / project deadlines.
• The ability to exercise challenge or escalate issues as appropriate.
• Ability to build and maintain positive working relationships within and across the Group.

The above list is not exhaustive and the job holder maybe required to carry out other duties at management’s discretion.

What’s in it for me?

This role offers a competitive salary and bonus, 27 days holiday (plus 1 day for birthday leave), plus access to our personalised benefits platform, Your Rewards, including:

• comprehensive private medical cover for you and your dependents
• complimentary annual health checks
• access to a virtual 24hr GP
• critical illness cover
• gym subsidy & dedicated wellbeing support
• opportunity to purchase equity

Through our Diversity, Equity and Inclusion (DEI) vision, we are committed to building a culture of belonging for all, valuing diverse perspectives and embracing authenticity. As such, we have created our ‘BMS Together’ programme, with dedicated training, collaborative committees and intentional partnerships. In support of our ESG vision, we offer two additional paid days each year to take part in charitable work.

BMS offers flexible and hybrid working policies and we’re happy to discuss options with you upon application. Please let our team know if you require any adjustments to support you through the application process.