Linen Porter

TN United Kingdom; South Queensferry; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join a dynamic Housekeeping Team at a stylish hotel brand known for its exceptional guest service. As a Linen Porter, you'll play a vital role in maintaining the hotel's high standards by managing linen stock, ensuring guest rooms are clean and welcoming, and supporting a positive work culture. This position offers a permanent contract with flexible shifts and a range of benefits, including discounts and professional development opportunities. If you have a keen eye for detail and a passion for hospitality, this is your chance to thrive in a supportive environment.

Benefits

40% discount on stays

25% off drinks and dining

Employee Assistance Program

Discounted gift cards

Additional holiday on first anniversary

Meals on duty

Uniform provided

£200 bonus for referring a friend

Free bi-annual eye tests

Certified training programs

Qualifications

• At least one year of experience in cleaning or laboring roles.
• An eye for detail and ability to work independently.

Responsibilities

• Count linen deliveries and manage linen stock.
• Strip beds and remove used linen from guest rooms.
• Perform tasks of a Room Attendant/Housekeeper.

Skills

Cleaning Skills

Attention to Detail

Reliability

Physical Fitness

Education

Experience in Cleaning or Laboring Roles

Job description

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Dakota Hotel, based in South Queensferry, is seeking a reliable and hard-working individual to join our Housekeeping Team as a Linen Porter.

CONTRACT AND PAY RATE

Earnings are £12.21 per hour, paid weekly, with a minimum guaranteed gross annual salary of £22,222.

The role offers a permanent contract of at least 35 hours per week. Typical shifts will be any 5 days out of 7, including regular weekends.

PRIMARY ROLE RESPONSIBILITIES

• Count linen deliveries and manage linen stock, including linen sent for laundering and in-house stock.
• Strip beds and remove used linen and towels from guest rooms prior to servicing.
• As relief cover, perform tasks of a Room Attendant/Housekeeper, including deep cleaning guest rooms and ensuite bathrooms, making beds, and ensuring a clean and welcoming environment.
• Carry out heavier tasks such as mattress turning, setting up z-beds and cots.
• Note guest preferences and requests to personalize stays, e.g., providing firm pillows.
• Follow health and safety procedures, including waste handling and manual handling.

Maintain knowledge of safe chemical handling and proper use of cleaning equipment such as steamers.

BENEFITS

Joining our team offers a positive culture and opportunities for development, including:

• 40% discount on stays at any Dakota hotel
• 25% off drinks and dining at any Dakota
• Access to our Employee Assistance Program with free mental health support, counselling, video GP consultations, and private prescriptions
• Discounted gift cards
• Support from Mental Health Champions
• Additional holiday on your first anniversary
• Flexible working options suitable for families
• Meals on duty and uniform provided
• £200 bonus for referring a friend
• £10 bonus when mentioned on TripAdvisor
• Free bi-annual eye tests for screen users
• Certified training in Food Hygiene, Alcohol Responsibility, Data Protection, and Health & Safety
• Access to external training resources via our LMS
• Continuous professional development with annual appraisals and personal development plans
• Opportunities for internal and external training, including apprenticeships

Full terms of benefits are detailed in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a UK-based lifestyle brand known for stylish hotels, brasserie Grills, and upscale cocktail bars. Starting with boutique hotels near Edinburgh and Glasgow, we now have locations in Glasgow, Leeds, Manchester, with Newcastle opening in 2025, and more in development.

We are recognized for delivering attentive, genuine guest service and have been voted among The Caterer’s Top 15 Employers in Hospitality for five consecutive years. We also rank in the Top 10 in the 2024 Sunday Times Best Places to Work in the UK and have received awards for LGBTQIA+ inclusivity.

Recently awarded The Cateys ‘People Team of the Year’, our internal training programs foster ongoing development. Over 75% of our leaders have been promoted internally, and our team members have won prestigious awards like the ‘Top 30 under 30’ by The Caterer.

Locations include Eurocentral, Edinburgh, Glasgow, Leeds, Manchester, and Newcastle.

Our address at Ferrymuir, Queensferry, South Queensferry EH30 9QZ is accessible by train (15 min walk from Dalmeny Station) and bus (frequent stops at Ferrymuir Retail Park). Complimentary parking is available for employees and guests. Dakota Edinburgh features 130 bedrooms, a destination cocktail bar, a brasserie-style grill, and three event spaces.

APPLICANT REQUIREMENTS

The successful candidate will have:

• At least one year of experience in cleaning or laboring roles (preferred).
• An eye for detail and ability to work independently.
• Reliability and dependability.
• Physical fitness to stand and work actively throughout shifts.
• An enthusiastic attitude and a positive approach to work culture.
• Task-oriented with pride in quality work and attention to detail.
• Flexibility with shift patterns and availability to meet business needs.
• Research into our brand and a genuine desire to join our team.

HOW TO APPLY

Please send your updated CV. Visit our Careers page to explore current opportunities and find your #DreamRolesAtDakota. We look forward to hearing from you!

For more information about our hotel, visit our:

• Website
• Instagram (Dakota Hotels or Dakota Edinburgh)