Linen Porter

Hotel Du Vin; North East; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality company seeks a Linen Porter to ensure high standards for room preparation and linen management. This role involves teamwork and guest interaction, emphasizing a passion for hospitality and meticulous attention to detail. The position includes various employee benefits, supporting both career development and wellbeing.

Benefits

Discounted Staff Room Rates

35% off dining

Fully funded Apprenticeship programs

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Comfortable professional uniform

Complimentary anniversary stays

Employee Assistance Programme

Qualifications

• Ability to work in a team and interact with guests.
• Strong commitment to cleanliness and standards.

Responsibilities

• Ensure linen is delivered and collected efficiently.
• Assist room attendants in preparing rooms.
• Provide excellent guest service with a smile.

Skills

Attention to detail

Passion for hospitality

Excellent service

Job description

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Working behind the scenes to ensure the HDV standards are maintained, you will be a vital part of the Hotel team.

You’re our first Port(er) of call… Taking responsibility for ensuring that the linen is delivered to and collected from the rooms quickly and efficiently. Our Linen Porters will assist the room attendants in styling the rooms with attention to detail and a passion for cleaning. You will work in a team to ensure the rooms are ready on time, styled to our standards. You will have interaction with our guests, so a passion for hospitality and delivering excellent service with a smile and personality is essential.

In addition to competitive pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality, with rooms from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off your bill when dining in our Brasseries and Bistros.
• Fully funded Apprenticeship programs supporting your career development.
• High Street Discounts on shops, experiences, holidays, and more.
• Cycle to work scheme – save up to 40% on bikes.
• Healthcare Cash Plans – dental, optical, medical from £5/month.
• Referral schemes paying up to £1500 for referring friends.
• Comfortable uniform that looks professional.
• Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness week, and more.
• Partnership with Wagestream for instant access to earned wages, money management tips, and savings options.
• Complimentary stays on your 1st, 3rd, and 5th anniversaries, including Dinner, Bed & Breakfast.
• Support for The Brain Charity helping those with neurological conditions.
• Employee Assistance Programme offering free, confidential advice 24/7 for you and your family.

Our Sustainability Goals:

• 100% renewable electricity, mainly from UK Wind Farms.
• Recycling at least 70% of hotel waste, driven by staff and our Sustainability Council.
• Chemical-free cleaning in bedrooms and public areas, eco-friendly systems in kitchens.
• Volunteer two days per year for sustainable charities, paid in full.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunities employers, welcoming applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.