Linen Porter

Dakota Hotels; Newcastle upon Tyne; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading hotel chain in Newcastle is seeking a reliable Linen Porter to manage linen deliveries and assist with room cleaning. This role offers flexible hours with a pay rate of £12.50 per hour, alongside several employee benefits including discounts and training opportunities. Ideal candidates will have prior experience, attention to detail, and a proactive approach. Join a committed team dedicated to high standards of service.

Benefits

Special discounts on stays and dining

Access to Employee Assistance Program

Flexible working options

Meals on duty

Bonuses for recommendations

Professional development opportunities

Qualifications

• Minimum of one year working experience in a cleaning or labouring role.
• Dependable and independent worker.
• Flexibility with shift patterns.

Responsibilities

• Count in linen deliveries and manage linen stock.
• Strip beds and remove used linens from guest bedrooms.
• Carry out tasks of a Room Attendant/Housekeeper when required.

Skills

Reliability

Attention to detail

Proactive

Job description

Dakota Hotel based in Newcastle are seeking a reliable and hard-working individual to join our Housekeeping Team in the role of Linen Porter. This will be on a fixed term contract, concluding employment with us on 21st December 2025 (inclusive).

CONTRACT AND PAY RATE
Earnings are £12.50 per hour, paid weekly equating to a minimum guaranteed gross annual salary of £24,300.

The role carries a permanent contract with typical hours 21-35 hours per week. You will be working a minimum of 3 days out of 7, this role will include working weekends.

Primary Role Responsibilities

• Count in linen deliveries and manage linen stock by counting all linen to be sent away for laundering and inhouse stock.
• Strip beds and remove all used linens and towels from guest bedrooms ahead of the Room Attendant/Housekeeper servicing the room.
• As relief cover, you will be required to carry out the tasks of a Room Attendant/Housekeeper on occasion. This requires you to thoroughly deep clean guest bedrooms and ensuite bathrooms, make beds, and detail to provide guests with an immaculately clean and welcoming space.
• Carry out more heavy duty tasks within the department such as mattress turning, and setting up z-beds and cots.
• Action notes on guest preferences and requests to personalize guest stays e.g. provide firm pillows.
• Follow health and safety procedures closely at all times such as those pertaining to the handling of waste and manual handling.
• Maintain a comprehensive knowledge of safe chemical handling guidelines and usage of cleaning equipment such as steamers.

Benefits

• Special discounts on stays and dining at any Dakota
• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Additional holiday day on the first anniversary of your employment
• Family-friendly flexible working options
• Meals on duty and uniforming
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

About Dakota Hotels

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester and Newcastle with Manchester Airport coming soon and more in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last six years in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UK for the last two years, where our inclusive culture was spotlighted.

Applicant Requirements

• A minimum of one years working experience in a cleaning or labouring role is strongly preferred.
• Someone with an eye for detail and who likes to work alone.
• A reliable and dependable individual.
• Able to be proactive and work at pace.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

Please send us your up to date CV. For more information on our luxury hotel, visit our Careers page to learn about current opportunities and find your #DreamRolesAtDakota – we’d love to hear from you!