Linen porter

Leonardo Hotel Management (UK) Limited; Greater London; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Special rates on Leonardo rooms across

Recognition vouchers

Talent referral scheme

Wellbeing calendar

Training & progression opportunities

Job summary

Leonardo Hotel Management (UK) Limited is seeking a Linen Porter to support the Housekeeping department in our London hotels. You will help keep linen stocked, distributed and ready for guests, and work closely with the Head Housekeeper to keep operations running smoothly.

You will assist with VIP rooms and guest requests, maintain tidy linen chutes and stores, and join a friendly team focused on memorable guest experiences. We value inclusivity and provide training and progression opportunities.

Responsibilities

• Assist with guests' requests (VIP rooms, baby cots, etc.)
• Communicate and collaborate with Housekeeping Supervisors
• Ensure linen chutes and linen stores are tidy and fit for use

Job description

Be Yourself - Be a Bold Team Player - Be Leonardo Once you're part of the team, you're part of the Leonardo community of over 55 hotels across the UK & Ireland! The Linen Porter will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Linen Porter, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support the Head Housekeeper and keep things running like clockwork. Take a deep breath because you'll be stepping into a busy role! You'll be making sure that linen is fully stocked and distributed among the departments and working as part of a vibrant team to exceed our guests' expectations.

Here are some of the key responsibilities for a Linen Porter:

• Assisting with guests' requests: you'll make every stay memorable by supporting with VIP rooms, baby cots, etc.
• Communicating and collaborating with the Housekeeping Supervisors
• Ensuring linen chutes and linen stores are tidy and fit for use

Some of the perks our Linen porter could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

We're committed to creating a workplace where every individual - regardless of background, identity, or lived experience is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a Linen porter? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!

At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality!

We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil your potential at work.