Linen Porter

TN United Kingdom; Bath; On-site; Full time

Job summary

An established industry player is seeking a Linen Porter to join their team in a stunning Georgian hotel in Bath. This role is perfect for individuals who are eager to learn and grow, as no prior experience is necessary—just a positive attitude and a willingness to contribute to a supportive team environment. As a Linen Porter, you will play a vital role in ensuring that all linen is clean and ready for guests, while also enjoying a variety of perks including competitive pay, discounts, and opportunities for career advancement. If you're passionate about hospitality and ready to make a difference, this is the opportunity for you!

Benefits

Competitive pay

Retail and hospitality perks

25% off food & beverage

Employee Assistance Programme

Free meals on duty

Career development pathways

Internal promotion opportunities

Milestone awards

Qualifications

• No experience needed; personality and attitude are key.
• Ability to keep linen clean and pressed for room preparation.

Responsibilities

• Ensure all linen is ready for room attendants.
• Keep up to date on COSHH training for safety.

Skills

Teamwork

Attention to Detail

Flexibility

Customer Service

Education

No specific education required

Job description

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Location: The Bath Priory (part of the Brownsword family of hotels) has a great location in Bath, just a short walk from the city centre, with a bus stop right outside. The hotel is stunning, a Georgian house with 33 bedrooms built in honey-coloured Bath stone and is surrounded by four acres of multi-award-winning gardens. We are proud to have won awards at 5-star level for over ten years and we are seeking sparkling new personalities to join our family.

SERVICE CHARGE - We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel - every penny received is paid out to the team. Service charge can be in the region of £160 a month (close to £2000 per year) over and above base pay, for a full-time employee.

Come and join our team as a Linen Porter and let your passion and personality shine.

Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.

As a Linen Porter, you will ensure all linen is ready to make our cosy beds, ready to welcome our wonderful guests.

We welcome applications from candidates with no experience, as this role is all about personality and attitude; we can teach you the rest.

Check out some of the key points about the role:

• Keeping all linen clean and pressed, ready for our room attendants to prepare rooms for our guests.
• We want you to be safe; it’s important to keep up to date on all COSHH training.
• We are one team, so we will all muck in from time to time, helping each other across departments.

Work/life balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.

To say thank you, we have many perks:

• Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too; meals when you are on duty are free.
• To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.

About our family of hotels:

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable.

Each of our hotels is unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.

We have very unique hotels in very special locations, from the award-winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th-century textile factory, two minutes from Piccadilly train station – to see the whole group, take a look here: www.brownswordhotels.co.uk.

If you're the type of person that likes to learn and share the wisdom, get in touch.