Linen Porter

Champneys; Ashford; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player in wellness is seeking dedicated individuals for a full-time role focused on enhancing guest experiences through impeccable linen management. This position involves collecting, cleaning, and presenting linen items while collaborating with various teams to ensure high standards of cleanliness and stock availability. Enjoy a vibrant work environment with numerous wellness benefits, including discounted stays and complimentary spa days. If you are passionate about customer service and thrive in a team-oriented atmosphere, this opportunity is perfect for you.

Benefits

Health, Wellness, and Wellbeing incentives

Champneys experiences

In-house social media

Discounted stays for friends and family

Complimentary Spa Day

50% discount on Champneys products

Discounted membership to health clubs

Free parking

Professional Uniform

Qualifications

• Strong customer service skills to enhance guest experiences.
• Attention to detail in maintaining linen cleanliness and presentation.

Responsibilities

• Collecting and transporting linen items while ensuring cleanliness.
• Liaising with teams to maintain stock levels and cleanliness.

Skills

Customer Service

Attention to Detail

Team Collaboration

Tools

App Technology

Job description

Champneys Eastwell Manor

Contract: Full Time

Salary: up to £12.21 per hour plus gratuities

This role provides stability and enhances the guest journey by ensuring that our laundry is cleaned, stocked, and well presented. Our guests experience our linen items in many areas of our business; this may be one of our fluffy robes or our soft towels, whichever one they are iconic during a guest stay.

Some tasks include;

• Collecting, transporting, and counting all linen items.
• Ensuring all linen items are cleaned to the highest standards and are presented in their best forms.
• Liaising with the housekeeping, Spa and Wellbeing, and Fitness teams to ensure that they have the correct stock levels and their areas are free of dirty items.
• Ensuring stocks are maintained and we have enough available items to stock all areas that require linen.
• Providing high standards of customer service and being able to answer or direct guests that you encounter.
• Where required, supporting the wider housekeeping team with cleaning rooms or public areas.

Benefits

Being the iconic wellbeing brand that we are, you should expect benefits that match our simple vision; to make you feel happier and healthier inside and out.

Not only will you work in great company, but you will also have access to the following:

• Health, Wellness, and Wellbeing incentives
• Champneys experiences (such as an overnight stay or an ultimate spa day experience)
• App technology for all our essential forms
• In-house social media connecting our Champneys Family
• Motivating, rewarding, and engaging colleague events
• Discounted stays for you, your friends, and family at any of our Hotels or Resorts
• Complimentary Spa Day on completion of your probationary period
• 50% discount on all Champneys products
• Great discounts on our partner products Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking
• Professional Uniform