Line Manager - Newcastle West

Tesco; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

Tesco recherche un Line Manager passionné pour diriger un département et améliorer l'expérience client. Le candidat idéal aura une expérience en vente au détail, des compétences en communication, et sera capable d'influencer aux niveaux supérieurs tout en supervisant une équipe. Ce rôle nécessite une forte capacité d'adaptation pour atteindre des objectifs dans un environnement dynamique.

Qualifications

• Expérience avérée en tant que responsable de département ou rôle similaire.
• Capacité à gérer des équipes et objectifs dans un environnement dynamique.
• Influence effective à des niveaux supérieurs.

Responsibilities

• Soutenir et diriger une équipe pour offrir la meilleure expérience d'achat.
• Être responsable du magasin en l'absence des directeurs.
• Former les membres de l'équipe et gérer la culture de la confiance.

Skills

Adaptabilité

Pensée agile

Expérience en vente au détail

Coaching

Communication

Job description

Tesco is a values-led business committed to building a better Tesco and supporting our colleagues in Serving Ireland’s Shoppers a Little Better Every Day. We aim to create an emotional connection with our customers and colleagues, making their lives more manageable and enjoyable. Tesco Ireland is dedicated to developing individual talents and supporting professional growth in a dynamic environment that values strong leadership and entrepreneurial attitudes.

THE ROLE

We are seeking to appoint a Line Manager responsible for supporting and leading a department and team to deliver the best shopping experience for our customers. Reporting to the Deputy Manager, this role ensures we serve Ireland’s shoppers a little better every day.

• Creating an inspiring and welcoming environment for colleagues and customers
• Being responsible for the store in the absence of the Store Manager/Deputy Manager
• Ensuring team members are fully trained and validated in their roles
• Fostering two-way communication and a culture of trust
• Coaching colleagues to meet daily priorities and deliver excellent customer service
• Reviewing reports and systems to implement improvements
• Driving a culture of zero food waste, managing date codes, and ensuring food safety
• Recruiting passionate colleagues dedicated to customer service
• Understanding and delivering cleaning standards
• Managing stock control, warehouse layout, and routines for first-time accuracy
• Addressing pricing, overcharges, refunds, and label routines to ensure correct charges
• Managing front-end operations to prevent queues
• Recognizing and providing feedback on excellent service or areas for improvement

Ideal candidates will have a demonstrated track record of:

• Passion for delivering the right experience for customers and colleagues

• Adaptability and agility in thinking

• Ability to deliver objectives in a fast-paced environment

• Being the go-to person for departmental queries

• Influencing at senior levels

• Previous retail experience in a similar role is preferred

Our vision at Tesco is to become every customer’s favorite way to shop, whether at home or on the move. Our core purpose is “Serving our customers, communities, and planet a little better every day,” acting responsibly and sustainably for all stakeholders, supporting community initiatives, and making a positive impact.

Since 1997, Tesco has operated in Ireland with 163 stores and over 13,000 employees, supporting almost 45,000 jobs. We partner with over 500 Irish suppliers, supporting nearly 13,000 farming families, and are the largest buyer of Irish food globally, purchasing €1.6 billion annually. Our products have received numerous awards, reflecting our commitment to quality and local sourcing.

We foster an inclusive culture where everyone feels able to be themselves, aligned with our values of respectful treatment and diversity. We welcome flexible working arrangements and support colleagues through various life stages. For accessibility support, please visit http://roi.tesco-careers.com/accessibility/.