Lift Engineer

Notting Hill Genesis; Stoke-on-Trent; On-site; GBP 30,000 - 45,000; Full time

Benefits offered by this job

Excellent annual leave

Generous pension scheme

Life Assurance x4 salary

Cycle to work

Staff discounts

Health cash plan

Job summary

Notting Hill Genesis is seeking a Lift Engineer to provide specialist technical support for passenger and domestic lift services across our housing portfolio. You will plan and oversee maintenance, repairs, refurbishments, and replacements, working with contractors and internal stakeholders to ensure safety, reliability and resident satisfaction.

The role emphasizes diagnosing faults, producing reports, and advising on asset performance and investments.

Qualifications

• Experience working as a Lift Service Engineer on a variety of manufacturers’ equipment.
• Experience carrying out lift fault diagnosis and root cause analysis.
• Thorough working knowledge of hydraulic and traction lift installations.
• Ability to undertake inspections, assess lift condition and produce clear technical reports.
• Ability to explain technical issues and recommendations to non-technical stakeholders.
• Level 3 NVQ Lift Installation and Commissioning and/or Level 3 NVQ Lift Engineering Maintenance.
• Strong IT skills, including Microsoft Office and the ability to maintain accurate records and reporting.

Responsibilities

• Work closely with Contract Officers to support lift maintenance, repairs, refurbishment and replacement programmes across the portfolio.
• Provide technical support and oversight to contractors and consultants delivering lift services, ensuring quality, safety and compliance standards are achieved
• Prepare technical reports, specifications, recommendations and cost estimates to support operational and investment decisions
• Undertake site inspections and surveys to assess lift condition, identify defects and recommend appropriate remedial works
• Carry out fault diagnosis and root cause analysis, identifying solutions that improve lift reliability and performance.
• Monitor lift performance, manage risks, ensure compliance with relevant legislation and regulations, and communicate effectively with residents and stakeholders.

Skills

Lift service engineering

Fault diagnosis

Root cause analysis

Technical reporting

Stakeholder communication

Education

Level 3 NVQ Lift Installation & Commissioning

Level 3 NVQ Lift Engineering Maintenance

Level 4 NVQ/EAL Testing Operations

Tools

Microsoft Office

Job description

What You’ll Do

As a Lift Engineer, you'll provide technical expertise and support for the delivery of passenger and domestic lift services across our housing portfolio. Working closely with contractors, consultants and internal stakeholders, you'll help ensure our lifts remain safe, compliant, reliable and provide an excellent service to residents.

The Lift Engineer plays a key role in planning, specifying and overseeing lift maintenance, repairs, refurbishments and replacement projects. Using your technical knowledge and practical experience, you'll identify opportunities to improve asset performance, minimise downtime and ensure all works meet the highest standards of safety and compliance.

This is an excellent opportunity for someone with experience in lift engineering, asset maintenance, compliance, building safety and contractor management who enjoys combining technical expertise with stakeholder engagement to deliver positive outcomes for residents. The Lift Engineer will act as a trusted technical advisor, supporting investment decisions and helping to maintain critical building infrastructure across our homes.

How You’ll Do It

• Work closely with Contract Officers to support lift maintenance, repairs, refurbishment and replacement programmes across the portfolio.
• Provide technical support and oversight to contractors and consultants delivering lift services, ensuring quality, safety and compliance standards are achieved
• Prepare technical reports, specifications, recommendations and cost estimates to support operational and investment decisions
• Undertake site inspections and surveys to assess lift condition, identify defects and recommend appropriate remedial works
• Carry out fault diagnosis and root cause analysis, identifying solutions that improve lift reliability and performance.
• Monitor lift performance, manage risks, ensure compliance with relevant legislation and regulations, and communicate effectively with residents and stakeholders.

The ideal candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation .

Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.

Essential

• Experience working as a Lift Service Engineer on a variety of manufacturers’ equipment
• Experience carrying out lift fault diagnosis and root cause analysis
• Thorough working knowledge of hydraulic and traction lift installations
• Ability to undertake inspections, assess lift condition and produce clear technical reports.
• Ability to explain technical issues and recommendations to non-technical stakeholders
• Level 3 NVQ in Lift Installation and Commissioning and/or Level 3 NVQ in Lift Engineering Maintenance.
• Strong IT skills, including Microsoft Office and the ability to maintain accurate records and reporting.

Desirable:

• Level 4 NVQ/EAL Certificate in Performing Testing Operations
• Experience working within the residential housing sector

This role is subject to a Basic DBS check.

What’s in it for you?

Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Generous pension scheme
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations
• Health cash plan
• Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more
• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme
• Life Assurance x 4 annual salary

All About Us

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 65,000 existing homes and 10,000 more in our pipeline and we employ around 1,800 employees.

For more information on what we do and what makes us different please visit:

We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation . We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments .

Selection Process

Closing date is 5 August.

Step 2: Successful candidates will be asked to do an assessment

Step 3: Successful candidates will be invited to interview

Should a redeployee apply for this role, their application will be considered before any others.

This role is not eligible for visa sponsorship.