Lifestyle Manager. Job in London Education & Training Jobs

Entourage Collection; London; On-site; GBP 40,000 - 60,000; Full time

Job summary

Entourage Collection, une entreprise de luxe en expansion, recherche un Luxury Travel & Lifestyle Manager expérimenté pour offrir des services de conciergerie et de voyage à une clientèle exigeante. Le candidat idéal doit posséder des compétences exceptionnelles en relations clients, une grande flexibilité et capacité à travailler sous pression, tout en ayant une passion pour la gestion de styles de vie.

Qualifications

• Expérience minimum de 2-5 ans dans l'industrie de la conciergerie ou comme assistant personnel.
• Compétences superlatives en relations client et service client.
• Capacité à anticiper les besoins et à proposer des idées proactives.

Responsibilities

• Réservation de services de voyage de luxe au meilleur prix.
• Gestion de diverses demandes de conciergerie pour des clients de haute priorité.
• Collaboration étroite avec l'équipe de gestion des styles de vie.

Skills

Client relations skills

Customer service

Organization

Communication

Time management

Creativity

Flexibility

Multi-tasking

Fluency in English

Education

Minimum 2-5 years in Related Lifestyle Industry

Tools

Salesforce

Outlook

Word

Excel

Keynote

Xero

Job description

Luxury Travel & Lifestyle Manager

We are looking for an enthusiastic, experienced, and highly organised Lifestyle Manager to join our growing team as the company continues to expand internationally. The successful candidate willsupport their own roster of UHNWI clients with all concierge and travel requests at Entourage Collection.

Comprised of Entourage Concierge, Travel, Events, and Projects, Entourage Collection was born from the desire to enhance, enrich, and curate the greatest experiences and opportunities available in the world for our clients. With over 15years of experience catering to the world's most discerning clientele, our philosophy is and will remain the sky is no longer the limit .

Responsibilities:

Researching and booking premium travel services at the best possible rates including hotels, villas, yachts, jets, dining reservations and more;

Organising a vast range of concierge requests that can include daily tasks (i.e. finding private tutors, premium event ticket sourcing, or booking home maintenance) to researching private islands, sourcing luxury items, working with interior designers etc.

Carrying out research and creating bespoke client presentations;

Serving as the primary contact for high-priority and high-profile clients, developing strong relationships and ensuring their needs are met to the highest standards.

Event and Project management assistance;

Liaising with suppliers and researching new suppliers and contacts;

Attending industry events with suppliers to maintain and grow the profile of the company;

Invoice preparation for clients;

Proactive planning and thought leadership

CRM management for your roster of clients and suppliers;

Close collaboration with the wider lifestyle management team;

Training the juniors in the lifestyle team to enable their growth.

What we require from you:

Superlative client relations skills and deliver outstanding customer service

Discretion is key to this role

The ability to anticipate needs and to proactively suggest ideas and experiences to clients they might like or need

Excellent organisation, communication, and time-management skills

To be creative and flexible

The ability to work in a team and independently

Enthusiasm and confidence in the ability to multi-task under pressure

Excellent written and verbal skills (Fluency in English is a must)

Working knowledge of Salesforce, Outlook, Word, Excel, Keynote

Keen interest in travel and lifestyle management

Experience/interest in social media and Xero a plus

Previous PA/EA, concierge, or related lifestyle industry experience of minimum 2-5 years

Please follow the LinkedIn application process to complete the screening questions and submit your CV. For any further questions, kindly email careers@