Lifeguard: Safety & Guest Experience Pro

Parkdean Resorts UK Limited; Tendring; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Employee Assistance Programme

50% park employee discount

25% discount for friends and family

30% team member discount

Hello Fresh discounts

Local gym discounts

Job summary

Parkdean Resorts is hiring attentive Lifeguards to help keep our pools and leisure areas safe and welcoming for guests across the UK. You’ll supervise, respond to incidents, deliver first aid when needed, and support high standards of cleanliness and customer service.

A valid NPLQ Lifeguard qualification (or willingness to train) is required, with flexibility for weekends and bank holidays. DBS checks may be carried out as part of safeguarding.

Qualifications

• A valid NPLQ Lifeguard qualification or willingness to gain through training.
• Pool Lifeguard Trainer Assessor, Pool Plant Operations, or First Aid at Work qualifications (desirable).
• A customer‑focused approach with a strong commitment to guest safety and experience.
• Confidence working in a fast‑paced environment with responsibility for guest welfare.
• Flexibility to work varied shifts, including weekends, evenings, and bank holidays.
• A positive, calm, and proactive attitude.

Responsibilities

• Actively supervising the swimming pool and ancillary areas to ensure guest safety at all times.
• Responding promptly and professionally to any incidents, following emergency action plans.
• Providing first aid and emergency response whenever required, in line with training.
• Carrying out routine water quality and chemical testing, recording results, and taking corrective action where needed.
• Maintaining high standards of cleanliness, presentation, and safety across pool and leisure areas.
• Delivering friendly, professional customer service and acting as a positive ambassador for the park.

Job description

Parkdean Resorts is hiring attentive Lifeguards to help keep our pools and leisure areas safe and welcoming for guests across the UK. You’ll supervise, respond to incidents, deliver first aid when needed, and support high standards of cleanliness and customer service.

A valid NPLQ Lifeguard qualification (or willingness to train) is required, with flexibility for weekends and bank holidays. DBS checks may be carried out as part of safeguarding.