Lifeguard - Nine Elms

Educated Body; London; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Lifeguard in a prestigious leisure club, where you will play a crucial role in ensuring safety and delivering exceptional customer service. This position offers a dynamic work environment with opportunities for career progression and personal development. You will be part of a passionate team dedicated to creating memorable experiences for residents and guests. Enjoy a stunning work environment, flexible hours, and a supportive culture that values your contributions. If you are looking for a fulfilling career in the health and fitness sector, this is the perfect opportunity for you.

Benefits

Career progression opportunities

Holiday and pension benefits

Birthday off

Team social events

Qualifications

• Experience in a luxury environment within leisure or hospitality sectors.
• Strong understanding of high standards and personal presentation.

Responsibilities

• Deliver 5* customer service to residents and guests.
• Ensure safety and cleanliness in the pool area.
• Assist with front of house duties and administration tasks.

Skills

Customer Service

Communication Skills

Health and Safety Procedures

Teamwork

Education

National Pool Lifeguard Qualification (NPLQ)

Job description

Join to apply for the Lifeguard - Nine Elms role at Educated Body

4 days ago Be among the first 25 applicants

Join to apply for the Lifeguard - Nine Elms role at Educated Body

We are now recruiting for the essential and skilled position of Lifeguards for our flagship Club! The job of the Lifeguard is to support the Duty Managers and Club Manager in delivering a 5* experience whilst ensuring a safe environment for all swimming pool users.

Thames City Vision

On a journey to be one of the finest UNIQUE communities within the UK. To ensure each and every colleagues has passion, genuinely cares for our residents and colleagues and are most importantly kind.

Key Duties

• Responsible for the delivery 5* customer service to all residents, guests and external contractors at the development
• The first point of contact for all queries within the leisure club
• Ensuring all pool users are safe and in a welcoming environment
• Adhering to the health and safety procedures including pool testing, water safety guidelines and site-specific regulations
• General poolside and cleaning
• Supporting on front of house, meeting and greeting the guests, answering the phones and general administration tasks
  
  

Thames City ROOTS - YOUR RESPONSIBILITIES WILL INCLUDE, BUT NOT BE LIMITED TO:

• To perform and oversee all daily tasks outlined in the shift task list found in SPIKE in a proactive, professional and timely manner with the overall aim to delight our residents with uplifting & blissful moments.
• To ensure we Negotiate NO with any request which requires a different solution and creative thinking.
• To promote and challenge the amenities team ensuring they greet our residents, their guests, and visitors by Engaging in Eye Contact within 10 steps, nodding with a smile, whilst offering a verbal greeting in 5 steps or less.
• Ensure the team handling all amenity enquires from residents to provide creative options in a timely manner through Quick and Efficient Service ensuring action and follow up through to closure to ensure the resident is delighted noting preferences and preparing for those Everlasting Moments.
• Responsible for maintaining the highest quality database relating to residents’ preferences Understanding each resident is Exclusive in line with Thames City guidelines.
• To promote and challenge the team to ensure consistent knowledge of our vision & roots and all other service standards or operating procedures and assist the residential amenities general manager in their implementation ensuring our residential & guest experiences at Thames City.
  
  

We are currently able to offer a range of contracted hours for this position such as: 24hrs, or 40hrs. You must be able to work a range of shift patterns including early starts, late finishes, over both weekdays and weekends.

Benefits Of Working For Educated Body

• Career progression and learning opportunities to gain industry qualifications
• Part or full time contracted hours available, with additional shifts available when you’d like!
• A stunning work environment
• Holiday, pension and your birthday off!
• A great social calendar, we love to get together as a team and have fun boosting our friendly and supportive environment
  
  

About Us

Educated Body is a health and fitness company that operates in a niche sector, luxury residential and corporate developments. We work on some of the highest profile property projects in the UK, our job is to run luxury health clubs and spas. This means delivering the highest levels of customer service inside these beautiful leisure facilities that host; A Gym with unrivalled top of the range equipment, a stunning Swimming Pool with a Sauna/ Spa, an extensive Group Exercise programme, Personal Training, Beauty Therapy rooms, areas for relaxation and wider wellbeing services. We do not just manage sites; we consult on their development and design, and we supply specialist equipment too. We are a flexible, agile, and fast-growing company where our good people will get promoted. We are opening lots of new sites and we need managers. We will train you and support you to grow with us. You will get the chance to learn on the job and work with our senior management team too.

We focus on career development and promotion. Our people are at the core of everything we do. If you are looking for a career and not just a job, you are in the right place!

Qualifications And Experience

• A National Pool Lifeguard Qualification (NPLQ) - Or willing to undertake one
• Experience in 5-star or luxury environment from within the leisure, hospitality or customer service sectors
• A strong understanding of high standards, including personal presentation
• Good written and verbal communication skills
  
  

Most importantly, you will need all the traits that make you destined for greatness!

We want future managers so you will need to be vigilant, a good communicator, someone with resilience and someone willing to learn.

If this sounds of interest, please apply today!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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