Lifeguard & Member Services Assistant (Evenings/Weekends)

CBT Clinics Ltd; Uppingham; On-site; GBP 15,000 - 19,000; Part time

Job summary

Uppingham School is seeking a Lifeguard/Leisure Assistant for the Uppingham School Sports Centre to be the first point of contact for pupils, staff and visitors, ensuring safety and delivering a high level of customer care. You will monitor pool safety, perform rescues and first aid when needed, and work as part of a team to maintain a clean, safe environment and support events and activities.

The role requires NPLQ or the ability to achieve within one month, and offers shifts across Fridays,

Qualifications

• NPLQ or the ability to achieve within 1 month.
• Knowledge and experience of a customer-focused environment.
• Experience of working as part of a team.
• Good communication skills and the ability to deal confidently with a wide range of people, including pupils, staff and members of the public.
• A customer-focused approach, with a commitment to providing a friendly, professional and high-quality service.
• Ability to work as part of a team.
• Ability to use own initiative and display a pro-active approach to problem solving.
• SEQ Swimming Teacher Level 1 or 2 qualification.
• Experience of working in a leisure centre environment.

Responsibilities

• Making sure the centre is kept safe, clean and tidy at all times for our members and pupils to use in compliance with health and safety regulations.
• Delivering high levels of customer care to our members and pupils.
• Supervising pupils and ensuring their safety.
• Maintaining cover of the swimming pool and providing a high level of customer service to all members and pupils.
• Greeting all visitors to poolside in an appropriate and friendly manner.
• Dealing promptly with enquiries or problems around the building in a friendly, kind and helpful manner.
• Carrying out rescues and first aid when necessary.
• Completing, signing and dating daily open and close procedures for the Leisure Assistant.
• Completing, signing and dating the cleaning and maintenance schedule daily for the Leisure Assistant.
• Dealing with any comments or complaints positively and efficiently, following correct procedures.
• Undertaking general lifeguarding duties and ensuring the pool is never left unattended whilst in use.
• Being aware of general pool conditions and reporting any changes from the norm to a duty manager.
• Monitoring the number of bathers in the pool and, when numbers exceed specified limits, advising additional lifeguards, the duty manager and reception.
• Checking safety equipment and reporting any defect to a duty manager.
• Assisting in the preparation and operation of events and activities, including the assembly and dismantling of equipment in a timely and safe manner.
• Ensuring all cleaning duties are carried out as specified by the duty manager and in accordance with the centre's standards.
• Patrolling all areas of the centre to ensure all facilities are being used in the correct manner.
• Maintaining storage areas in a clean and tidy condition and in accordance with store plans.

Skills

NPLQ

Customer-focused

Team player

Communication skills

Job description

Uppingham School is seeking a Lifeguard/Leisure Assistant for the Uppingham School Sports Centre to be the first point of contact for pupils, staff and visitors, ensuring safety and delivering a high level of customer care. You will monitor pool safety, perform rescues and first aid when needed, and work as part of a team to maintain a clean, safe environment and support events and activities.

The role requires NPLQ or the ability to achieve within one month, and offers shifts across Fridays,