Lifeguard & Guest Services Team Member (Split Shifts)

Butlin's; Grimsby; On-site; GBP 18,000 - 24,000; Full time

Job summary

Butlin's is seeking Team Members to work across resort teams, supporting guests and delivering a memorable stay. You’ll split duties between cleaning accommodation on Monday and Friday and lifeguard shifts the rest of your contracted hours, bringing energy and a customer‑facing approach to every interaction.

No two days are the same, and you’ll work with a wide range of team members and guests, creating fun, safe experiences at Splash Waterworld and beyond.

Qualifications

• Multitasking in fast-paced environment.
• Strong customer service and guest‑facing skills.
• Ability to work across teams and adapt to varied tasks.

Responsibilities

• Support guests across resort teams to deliver a memorable stay.
• Lifeguard duties during the majority of contracted hours; poolside supervision.
• Lead and support poolside activities to create engaging experiences.

Skills

Multitasking

Customer service

Teamwork

Attention to detail

Education

Lifeguard qualification

NPLQ training (if needed)

Job description

Butlin's is seeking Team Members to work across resort teams, supporting guests and delivering a memorable stay. You’ll split duties between cleaning accommodation on Monday and Friday and lifeguard shifts the rest of your contracted hours, bringing energy and a customer‑facing approach to every interaction.

No two days are the same, and you’ll work with a wide range of team members and guests, creating fun, safe experiences at Splash Waterworld and beyond.