Lifeguard - Full Time - Crowborough Leisure Centre

Freedom Leisure; Crowborough; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Company pension

Cycle-to-work and car leasing tax‑eff

Discounted staff membership (including

Employee Assistance Programme: 24/7

Financial advice

Incremental annual leave entitlement

My Staff Shop employee benefits scheme

Fully funded training and development

Job summary

Freedom Leisure is seeking a Lifeguard to maintain safe, clean, and welcoming facilities across its leisure centres.

You will contribute to outstanding customer service and safety, with training provided, and work a 37-hour rota across weekdays and weekends. A valid NPLQ and First Aid at Work are essential, plus strong interpersonal skills and a passion for the leisure industry.

Qualifications

• NPLQ qualification required or equivalent.
• First Aid at Work is required.
• Ability to relate to customers of all ages and abilities.
• Well developed interpersonal skills.
• Team oriented approach and ability to work across organisation boundaries.
• Flexibility and ability to follow manager instructions.
• Demonstrated passion and energy for the leisure industry.

Responsibilities

• Lead and supervise safe pool and facility usage to ensure customers have a positive, clean and safe experience.
• Provide excellent customer service with a friendly and welcoming attitude.
• Follow procedures and training to maintain high safety and cleanliness standards.
• Work on a rota across 37 hours per week, including weekdays and weekends.

Skills

NPLQ

First Aid at Work

Customer relations

Interpersonal skills

Team orientation

Flexibility

Leisure industry passion

Job description

Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission of Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone - because everyone deserves to feel good. We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired.

If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. You don’t need to be an expert to get started - we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow. Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good.

We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.

If you like talking to people, this is definitely the role for you. We understand that engaging with customers and colleagues is not as easy as it sounds and sometimes comes with experience. We will provide all the training needed to be a successful Lifeguard but we also believe that employing people from a mix of employment backgrounds can offer a wider benefit to our team, some of which might be in their first ever job and need more support from their colleagues.

In the role of Lifeguard, you will ensure the best levels of service are achieved for our customers through offering a friendly, clean and safe facilities.

We’re not looking for the next Duncan Goodhew but you will need to be able to swim competently. If you need extra coaching to get to the level needed to become a lifeguard, don’t worry as one of our excellent swim teachers will be able to support you to improve.

Hours: 37 hours per week, Monday - Sunday (rota basis)

• NPLQ qualification or equivalent
• First Aid at Work
• An ability and understanding of how to relate to customers of all ages and abilities and also to all levels of staff
• Well developed interpersonal skills
• Team orientated approach, able to work across organisation boundaries and demonstrate interest and be supportive of the work of staff and colleagues
• To be able to work flexibly and understand instructions from managers
• Demonstrated passion and energy for the leisure industry

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, so what can we offer you?

• Company pension
• Cycle-to-work and car leasing tax-efficient schemes
• Discounted staff membership (including family members)
• Employee Assistance Programme: 24/7 confidential, independent and professional counselling
• Financial advice
• Incremental annual leave entitlement
• My Staff Shop employee benefits scheme, offering discounts on cinema tickets, travel, high street e-vouchers, gift cards, days out, leisure activities and everyday spending
• Fully funded training and development, with career progression opportunities
• Various insurance and savings schemes

Closing Date: 13th November 2026

Salary: £20,102 - £24,519 per annum

At Freedom Leisure, we believe a diverse workforce strengthens our organisation and enhances the services we provide. We welcome applications from suitably qualified candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.