Lifeguard

Serco; Oxford; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated Lifeguard to join their team in Oxford. This role is vital for ensuring the safety of all pool users and providing excellent customer service. You will be part of a friendly and supportive team, with opportunities for training and career progression. The position offers a chance to make a meaningful impact in the community while enjoying perks such as free leisure access and discounts. If you are passionate about safety and enjoy working with people of all ages, this is the perfect opportunity for you.

Benefits

Free membership at the Centre

Discounted use of classes and facilities

Free safeguarding training

DBS checks

Excellent Development and Training Opportunities

Qualifications

• Excellent customer service skills are essential for interacting with customers.
• Strong swimming skills and a National Pool Lifeguard Qualification are required.

Responsibilities

• Supervise pool activities and ensure safety for all users.
• Maintain cleanliness in the pool area and handle pool equipment safely.

Skills

Customer Service Skills

Swimming Skills

Safety Consciousness

Vigilance

Education

National Pool Lifeguard Qualification

Job description

Working hours: We have 3 positions available, 40 hours per week to cover a mixture of early and late shifts including weekends (Fixed term contract from April - October, with the potential to extend & move to Sister site).

Here at Oxford Community Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly, and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day. To deliver those services takes an enthusiastic and customer-focused team - and right now we are looking to recruit for a fully qualified Lifeguard to join our team.

As a Lifeguard, you’ll be an important part of life here at the centre as you ensure that everyone can use the pool in safety and that they have access to everything they need to enjoy their visit.

Without you, there can’t be any pool activity. But you won’t be working alone. Our leisure centre has a close-knit and supportive team, all working towards providing an inclusive leisure hub for the entire community. You will also receive fantastic training and development opportunities and benefits including free leisure access and various discounts.

What you'll need to do the role:

You’ll need to have excellent customer service skills as you’ll be interacting heavily with our customers. So, whether you’ve earned that experience in a leisure or another customer-facing environment, you’ll be a people person who is happy dealing with people of all ages and backgrounds.

You will be providing customer care to people of all ages, supervising activities, maintaining high standards of cleanliness in the pool area, and ensuring the safe handling and set up of pool equipment. And of course, when needed – you’ll help to save lives.

As a lifeguard, you’ll naturally need to be safety conscious, vigilant, and able to deal with pressurised situations. Lastly, you’ll need to have strong swimming skills and it’s essential that you hold a National Pool Lifeguard Qualification (Royal Life Saving Society).

Why Serco:

Meaningful and vital work: Swimming pools are the beating hearts of our leisure centres and without lifeguards we can’t operate. You ensure that our customers can enjoy their activity in safety and when needed you save lives.

A world of opportunity: Our lifeguards are integral to the running of our centres, so as well progressing into senior lifeguard positions you can move into other centre management roles in one of our 55 facilities.

Great people: Our centres are close-knit and friendly, and we rely on each other for support. As well as the backing of the team you’ll also find all the resources you need for career progression through Serco Learning.

What we offer:

• Free membership at the Centre, plus heavily discounted use of classes and facilities.
• Free safeguarding training and DBS checks.
• Excellent Development and Training Opportunities with our in-house Aquatic Training Academy.