Lifeguard

Better; Greater London; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Living Wage employer

Career development

Uniform provided

Pension and health benefits

Ride to Work scheme

Free eye tests

Discounted national leisure membership

Job summary

GLL in Richmond is seeking a Lifeguard to supervise the pool, ensure safety, and provide excellent customer service while helping keep the centre clean and welcoming.

You will rotate pools, set up equipment, respond to queries, and support the team across studios, gyms and halls. NPLQ preferred; training may be provided after swim test. This role operates within a Living Wage employer with extensive benefits.

Qualifications

• Customer service mindset and ability to engage with diverse people.
• Ability to work as part of a team in a busy leisure centre.
• Knowledge of health and safety best practices.
• NPLQ qualification is preferred; training can be provided after swim test if needed.

Responsibilities

• Experience regular pool rotations.
• Supervise and maintain the pool area and cleanliness.
• Set up equipment for activities and classes.
• Deliver first-class customer service to pool users.
• Answer customer queries and provide information.
• Support Studios, Gyms or Sports Halls prep and general upkeep of the centre.

Skills

Customer service

Team player

Health & safety awareness

NPLQ qualification

Calm under pressure

Job description

GLL is looking for a Lifeguard to work at Pools on the Park in Richmond. If you have the skills and ambition to join us as a Lifeguard, there has never been a more exciting time to join us. This is more than a Lifeguard job, it's a career.

A Lifeguard's job can't be underestimated, and neither can the responsibility that comes with this vital lifeguarding role. If you're calm under pressure, highly responsible, and natural with people from all walks of life, this is your chance to develop as a Lifeguard.

As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our customers in the pool, as well as supporting the team in keeping our centres clean and tidy.

What you’ll do:

• You will experience regular pool rotations
• Supervising and cleaning the pool area
• Setting up equipment
• Deliver first-class customer service
• Deal with customer queries
• When not poolside you will be a key support to your team on a daily basis from preparing Studios, Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre.

What you need:

• A can-do attitude
• A real focus on customer service.
• Passion and personality
• Knowledge of health and safety
• Be a great team player
• Ideally, you'll have your National Pool Lifeguard Qualification (NPLQ) with up to date NPLQ training records and if not the NPLQ training can be provided subject to passing a swim test.

As a charitable social enterprise and cooperative owned by our staff, GLL is a unique organisation for you to have a career with!

The basics:

We are an accredited Living Wage employer with industry leading rates of pay We can offer a career, not just a job with extensive Learning & development support available. A uniform will be supplied and must be worn GLL is Values Driven, not Profit Driven. We work hard to benefit the communities we operate in. As a staff owned organisation you will be given the opportunity to join the Society and have a stake in your business

Additionally GLL offers employees a range of employment benefits:

• Access to a pension scheme.
• Health Assurance and access to Counselling services
• Access to the tax efficient Ride to Work bicycle purchase scheme.
• Free annual eye tests
• Discounted nationwide (over 200 centres) inclusive leisure centre membership for you and your partner. This includes GLL Extras!

GLL Society benefits (if you choose to join the Society after your probation period) include:

• The right to stand for the Society board and to vote for board members to represent you
• Access to team building and fun events such as Treks, Concerts outings etc
• Access to a range of benefits exclusive to our people – ask your line manager for details or check out the Intranet

About GLL:

As the UK’s largest leisure operator and charitable social enterprise, we offer a range of careers for everyone in our local communities. We manage over 400 facilities across England, Wales, and Northern Ireland, including public sport and leisure centres, elite sporting venues, libraries, and children’s centres.

Our people are from the communities we serve and help us make real changes in their local area.

One of our core values is ‘More than a Job’, because working with us opens a wide range of possibilities and opportunities for you, starting with how you work with us.To make sure we are having a positive impact on our people, we also offer some flexible and part-time working options so you can make sure your new job works for you. Subject to vacancies, whether you are after a contractual commitment and a regular work schedule or the freedom of flexible hours, you may be able to choose an arrangement that works best for you and play your part in improving the health and wellbeing of your community.

We offer two different types of work arrangements:

• A permanent employment contract - part time and full time
• A flexible worker engagement by joining our flexible worker pool

If you are looking for a regular number of hours that you can work and are flexible to meet the needs of a 7 day a week service, then a full-time or part-time permanent contract might be the right choice for you.

So whether your ambitions lie in sport and leisure, events & catering, health & beauty, corporate support or working with children, you’ll be able to find your ideal new job at GLL.

Passionate about seeing our communities thrive, we invest back into our facilities, projects and people and are Investors in People Gold Award employer.

However you choose to work with us, you can be sure that you will be a valued member of our team, working with great colleagues, and making a real difference to people’s lives.

We are an inclusive employer. We seek and welcome diversity in our teams.

All pay rates are subject to skills, experience, qualifications and location.