Lifecycle Product Support Engineer

Viceroy Engineering; Hemel Hempstead; On-site; GBP 32,000 - 46,000; Full time

Job summary

Smiths Detection in Hemel Hempstead is seeking a Sustaining Product Support Engineer to join our Technology team. You will support existing products across their lifecycle and drive continuous improvement.

You'll work with a collaborative, multi-disciplinary team to ensure accurate product data, implement changes, and contribute to obsolescence reductions, quality improvements, and value engineering initiatives. This is an early-career role with growth potential.

Qualifications

• Degree or HNC in Mechanical Engineering or related discipline.
• Up to 2 years engineering experience.
• Experience using SolidWorks (3D CAD) and product data management systems.
• Strong communication skills and the ability to work across teams.
• Proficiency in Microsoft Office and general IT tools.
• Eligibility for UK Security Check (SC) clearance.

Responsibilities

• Drive changes and continuous improvements through formal change processes.
• Create and update engineering drawings, bills of materials, and technical documentation.
• Support product lifecycle activities, maintaining integrity of product data.
• Collaborate with Manufacturing, Quality, Service, and Programme teams to implement improvements.
• Advise stakeholders on change implementation, timelines, and impacts.
• Support operations with rollout of product updates and enhancements.
• Contribute to ongoing process improvement initiatives.

Skills

Strong communication

Self-motivated

Teamwork

Education

Degree or HNC in Mechanical Engineering

Tools

SolidWorks

Product Data Management

Microsoft Office

Job description

Smiths Detection in Hemel Hempstead is seeking a Sustaining Product Support Engineer to join our Technology team. You will support existing products across their lifecycle and drive continuous improvement.

You'll work with a collaborative, multi-disciplinary team to ensure accurate product data, implement changes, and contribute to obsolescence reductions, quality improvements, and value engineering initiatives. This is an early-career role with growth potential.