Life Sciences Program Manager

Mission:

The role of the Life Sciences Program Manager is to enable Digital Energy sales growth, to facilitate collaboration / align different people working for the Global Account to ensure consistency of tendering, execution, communication for Digital Energy package (BMS & EPMS), to drive transformation to deliver efficiency across the program and ensure Customer expectations are met.

The Program Manager will also be required to lead / support projects aimed at driving knowledge & awareness of Key Life Science specific topics across country Life Science networks, such as GAMP awareness and process adherence etc….

Key responsibilities:

• Responsible for Customer Satisfaction
• Ensure effective program level execution and manage escalations
• Build Strategic Plan by country to enable growth
• Set foundation for improved execution efficiency via standards and practices
• Community of practice & Country onboarding
• Lead / Support Life Science specific projects to promote country awareness

Skills and attributes:

• Solid experience in Customer project execution role – Must be familiar with CPP
• Experience dealing with Strategic Account – Direct Customer exposure required
• Strong leadership skills – able to influence and convince at VPs level
• Advantage to have experience in Life Sciences sales or customer project management
• Advance level of English language skills.