Life Medical Underwriter

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Job Description

We’re recruiting for a Life Medical Underwriter to join us. We’re offering a competitive base salary. You will review customer applications to identify risk factors to assess whether we can offer Life, Critical Illness Cover, and Income Protection applications. They can agree to offer the customer a policy, decide on what terms to offer, or ask for more information from either the customer or their doctor.

What you'll be doing:

1. Accurately assessing and documenting life and disability risks by reviewing applications and deciding which terms, if any, can be offered up to the value based on your autonomy level.
2. Ability to participate in or lead projects that enhance the underwriting process and improve our systems and commercial viability, including initiating such projects using your own initiative, expertise, and business awareness.
3. Ensuring any requests for further information are appropriate and accurate, ensuring the customer journey is not impacted unnecessarily.
4. Identifying complaints and ensuring they are acted upon quickly, with root causes highlighted to ensure compliance with response time limits.
5. Ensuring all work is accurately recorded daily to enable effective communication and business decisions.
6. Taking ownership of maintaining an excellent knowledge and understanding of legislative and regulatory requirements.
7. Communicating with internal and external customers and third parties professionally and efficiently, ensuring customer satisfaction and meeting expectations by providing correct information.
8. Understanding service commitments made during marketing and sales to ensure these are met and customer expectations are managed.

Qualifications: Who we're looking for:

1. Experience underwriting protection products.
2. Thorough understanding of mortality and morbidity risk factors, as well as financial underwriting.
3. Extensive knowledge of all protection products.
4. Understanding of legislation and regulatory requirements is preferable.
5. Excellent written and verbal communication skills.

Benefits:

We reward performance and behavior with a package that supports your needs. Benefits include:

• Participation in our annual, performance-related bonus plan and share schemes.
• Generous pension contributions.
• Life assurance.
• Private medical insurance (for permanent employees).
• At least 25 days holiday, plus public holidays, increasing to 26 days after 2 years of service, with options to buy or sell holiday.
• Competitive family leave.
• Participation in our electric car scheme, offering the option to hire a new electric car through salary sacrifice.
• Discounts on our products and at various stores and online.
• Modern office spaces designed for collaboration and wellbeing.

Additional Information:

Legal & General is a leading financial services organization, recognized in 2023 for its sector leadership and inspirational management. We are a major asset manager, homebuilder, pension provider, and insurer, committed to creating value for our customers and society. We foster an inclusive culture that values diversity, integrity, and wellbeing, offering flexible working arrangements and accommodations for specific needs. If you don’t meet every criterion, consider your strengths and potential contributions. We look forward to hearing from you if you're interested in learning more.