Licensing Support Officer

Directorate: Housing Regeneration and Operations

Section: City Compliance and Security

Location: Parking & Security

Grade: Level 5

Salary: £25,584 - £27,711

Hours: 37

This advert is open to both Internal and External applicants.

This is a fixed term post for 2 years.

An enthusiastic and flexible person is required to provide licensing support in a flexible manner, ensuring that effective, efficient and customer focused service is delivered using a variety of IT packages.

Key Responsibilities:

1. To process licensing applications in a reception area including taxi and licensing act applications.
2. To take payment and assure accuracy.
3. Process correspondence/telephone calls and follow up issues to ensure timely response.
4. To undertake any training and other duties appropriate to the post.

Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority. If this happens you will be advised accordingly.

Equality, Diversity and Inclusion

Stoke-on-Trent City Council values the diversity of its community and aims to have a workforce that reflects this – we therefore encourage applications from all sections of our community. We celebrate diversity and are committed to creating an inclusive environment for all employees – a place where we can all be ourselves and succeed together.

To Apply - please visit our website https://webrecruitment.stoke.gov.uk/wrl/. If you have any queries or want an application form in another format, please email recruitment@stoke.gov.uk or call us on 01782 238189.