Licensing Consultant

John Shepherd; Holt; On-site; GBP 25,000 - 29,000; Full time

Job summary

A leading property management company in Holt seeks a motivated individual to maintain databases and support the Licensing Team. This role involves conducting property inspections and requires excellent customer service skills. Candidates should thrive in a fast-paced setting, ensuring high-quality service delivery while building relationships within the team.

Benefits

Health & Wellbeing resources

Learning & Development support

Up to 28 days' holiday plus bank holidays

Cycle2Work scheme

Smart Tech scheme

Qualifications

• Self-motivated with a desire to support a growing business.
• Ability to work in a fast-paced environment.
• Natural flair for dealing with people and providing excellent service.

Responsibilities

• Maintain and update databases accurately.
• Support Licensing Team with their daily tasks.
• Complete property inspections and record findings.

Skills

Customer service

Interpersonal skills

Property Management knowledge

Job description

Ensuring that all databases are accurately maintained and regularly updated.

• Have a clear understanding of the HMO Property Management process and services that we offer
• Support the Licensing Team members in their day-to-day responsibilities
• Develop a good relationship with Team colleagues, Property Management team and with the Lettings Team
• Competently use systems to produce thorough and accurate inventories, regular property inspections and check out reports
• Complete detailed and precise property inspections, with an excellent understanding of what to look for in properties and record findings on the reports
• Develop and maintain a good level of HMO / Licensing knowledge - understanding the different types of licenses and requirements affiliated with the licences etc.

We are looking for someone who:

• Wants to join a successful and growing business
• Looking for a role that moves at a fast pace: no two days will ever be the same
• Has a natural flair for and enjoys dealing with people and, always looks to provide the best customer service

About the company:

Welcome to John Shepherd, a trusted name in property across the Midlands. Now part of Lomond, the UK's leading property group and recently named one of the Sunday times best places to work, John Shepherd combines extensive local insight with the resources of a wider network. Our experienced team is here to guide people through every step of buying, selling, or letting their home.

Benefits:

• Salary package: £25,000 per annum
• Health & Wellbeing - Access to our smart spending app with discounts at 900+ retailers, wellbeing resources, free counselling, and a Virtual GP service
• Learning & Development - We'll support your professional growth with funded qualifications and over 90 in house training programmes
• Holidays & Enhanced Leave - Up to 28 days' holiday plus bank holidays, your birthday off, the option to buy extra days, and enhanced family friendly leave (Neonatal, maternity, paternity, adoption & IVF)
• Lifestyle Perks - Cycle2Work scheme, Smart Tech scheme for the latest gadgets, and celebrations for long service

At John Shepherd, diversity and inclusion are at the heart of what we do. We welcome applicants from all backgrounds, nationalities, abilities, and perspectives. We're also committed to ensuring an inclusive and accessible recruitment process. If you require any adjustments or support during the application or interview stage, just let us know - we'll be happy to help.