Library supervisor HSH

TN United Kingdom; Bristol; On-site; GBP 20,000 - 30,000; Part time

Job summary

Join a dynamic team as a library supervisor in Bristol, overseeing library assistants and ensuring exceptional customer service. This part-time role offers a supportive environment with opportunities for skill development within a high-profile organization. You'll manage daily operations, assist the public, and promote library resources, all while contributing to the community's growth. Enjoy a rewarding experience with a generous benefits package, including pension membership and annual leave, as you help make Bristol a better place. Perfect for those looking to step into a supervisory role!

Benefits

Local Government Pension Scheme

Generous Annual Leave Allowance

Qualifications

• Proactive and enthusiastic individual with a commitment to customer care.
• Enjoys working with the public and has excellent communication skills.

Responsibilities

• Supervising daily operations of libraries to ensure excellent customer service.
• Motivating and managing the performance of the team to meet objectives.

Skills

Communication Skills

ICT Skills

Customer Care

Job description

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Permanent, Part-Time job share, working 16 hours per week in the Henbury, Southmead, Horfield, and Lockleaze libraries team.

Work pattern:

• Week 1: Wednesday all day/evening, Thursday all day
• Week 2: Wednesday all day/evening, Saturday all day

This is an exciting opportunity for someone to take their first steps into a supervisory role as a library supervisor for Bristol Libraries. Bristol Libraries is a dynamic service with opening hours across all seven days of the week, managing 27 libraries. You will be responsible for supervising a team of library assistants across 2 to 3 branch libraries.

We are looking for a proactive and enthusiastic individual who enjoys working with the public, has excellent communication and ICT skills, and demonstrates a strong commitment to customer care.

Key duties include:

• Supervising the daily operations of the libraries to ensure excellent customer service.
• Assisting the public in making the most of library facilities.
• Responding to requests, inquiries, or complaints from the public and communities as appropriate.
• Motivating and managing the performance of the team to meet Library Service objectives.
• Carrying out administrative duties, including cash handling, banking, and maintaining financial and HR records.
• Developing, maintaining, and promoting library stock to meet high standards and increase usage.

Please note: This role is subject to an Enhanced DBS Check.

Why Bristol City Council?

At Bristol City Council, we offer a supportive and dynamic work environment, providing opportunities to develop your skills within a high-profile organization. We offer an excellent rewards package, including membership of the Local Government Pension scheme and a generous annual leave allowance. Join us to help make Bristol a better place and contribute to its future.