Library & Information Assistant - MOR10743

Moray Council; Elgin; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local council in Scotland is seeking a temporary Library Assistant to support community engagement and digitization efforts. This role involves delivering high-quality library services, assisting users with ICT skills, and organizing various activities. Candidates should have experience in customer service and strong communication abilities. Responsibilities include daily library operations, outreach activities, and ensuring safety protocols. The position requires flexibility with working hours, including evenings and weekends.

Qualifications

• Experience delivering services to a range of audiences.
• Strong communication skills with various age groups.
• Ability to work flexibly and unsupervised.

Responsibilities

• Deliver high-quality library services for the community.
• Support users in acquiring information and digital skills.
• Plan and deliver engaging activities for library visitors.

Skills

Customer service

ICT skills

Communication

Teamwork

Flexibility

Education

3 National 5 qualifications or equivalent

Job description

Job Description

This temporary post will facilitate the promotion of Moray's heritage by supporting ongoing work to digitise the collection. This project will connect local communities with their history by digitizing materials held in our archive store, making them accessible to everyone.

The successful applicant will be based in Elgin Library but there will be an expectation of travel across Moray to support delivery of outreach activities, community engagement sessions etc as required.

• To provide the delivery of a high quality library service, and carry out the day to day operation of library provision within designated areas.
• To provide excellent customer service, promote the aims of the library service and deliver a range of services and activities in accordance with Council Policy, Local Outcome Improvement Plan, Libraries Team Plan, and customer service standards.

Responsibilities

• Carry out the daily operations of the library, to deliver a quality, customer focussed service.
• Support users to acquire information, ICT handling and digital skills.
• Deliver evolving programmes of activity which attract and meet the needs of the local community and links to the outcomes set out in the Libraries Team Plan.
• Comply with the financial and administrative procedures of the Council
• Participate in training and development opportunities on an ongoing basis.
• Ensure the general security of the building and the necessary level of health and safety.

The Individual

• Experience of delivering services to a range of audiences
• Experience of working within a team in a customer focussed environment
• 3 National 5 qualifications or equivalent or equivalent experience
• Proven ICT skills - (if not already held it will be a condition of employment that ICDL training is undertaken)
• Excellent communication skills
• Excellent team working skills with the ability to work collaboratively and co-operatively with colleagues
• Ability to work unsupervised and use own initiative
• Ability to deliver a range of activities to specific audiences EG Bookbug, Digital events, Reminiscence sessions
• Ability to encourage and support individuals to achieve their goals
• Excellent ICT skills and enthusiasm for keeping up to date with new technology
• Experience of communicating effectively with a variety of people including children, teenagers and adults.
• Ability to enthuse all age groups about books, reading, information and library service provision.
• Ability to problem solve
• Ability to empathise and support the more vulnerable in our communities
• Physically able - bending, stretching, lifting, aids or adaptations can be considered
• Ability to work flexibly, across multiple locations, to meet the needs and demands of the service.
• Required to work evenings and weekends on a rota basis.

This post is considered to be a Regulated Role' under the Disclosure (Scotland) Act 2020. Under the Act it is a legal requirement for an individual undertaking a regulated role with children or protected adults to be a member of the Protecting Vulnerable Groups (PVG) scheme.
Therefore the successful candidate will be required to join the PVG Scheme or undergo a PVG Scheme Update check prior to any formal offer of employment being made by Moray Council.

Temporary appointment until 31 March 2026

Closing Date: 8 August 2025
Starting Salary: £24,995.10 (pro rata)
£13.26 per hour
30 Hours per week (timetabled hours include evenings & Saturdays)

For further information please contact:
Scott Reid, Local Heritage Officer, telephone [phone], email [e-mail]