Library Digital Assistant

UNIVERSITY OF THE ARTS; London; On-site; GBP 40,000 - 60,000; Part time

Job description

We have an opportunity for a Library Digital Assistant to join our friendly Library Services team at Central Saint Martins (CSM) on a part time basis, Tuesday to Friday.

Our busy library is popular with our students and is located over three floors of a historic building overlooking Granary Square near King's Cross and St Pancras stations.

As a member of the Library Services team, you will contribute to the development and delivery of high quality and student-focused library services which support the academic activities of the University.

Working collaboratively, you will participate in both front-line and administrative duties. You will assist users with initial information enquiries in person and support students in the use of specialist and general-purpose software.

In addition to this you will:

1. Provide support for self-issue systems, IT and printing.
2. Participate in stock-related duties such as retrieving and circulating items.
3. Help maintain and care for our equipment and devices as needed.
4. Assist with the production of promotional material and instructional guides to encourage students' independent learning.
5. Assist in maintaining good order in accordance with best health and safety practice and security guidelines.

The role is 0.8 FTE working 28 hours per week, 52 weeks per year.

Working pattern: Tuesday to Friday, 9:00 am to 5:00 pm, with some 8.30 am to 4.30 pm shifts rostered in advance (with a one-hour unpaid lunch break).

This role offers a mixture of approx. 80% onsite and 20% working from home, when operationally possible.

About you

We are looking for an individual with strong interpersonal and organisational skills, and the ability to communicate information and ideas clearly, in an inclusive manner.

You will possess relevant experience in a library or customer service environment, and formal training or education to post-16 level, or equivalent.

Excellent IT skills are essential, including expertise with Adobe Create Suite, as well as the ability to work flexibly within a team, providing support and assistance.