Library Assistant Cradley & Halesowen libraries

GLL; Malvern; On-site; GBP 24,000; Full time

Job summary

Join GLL as a Library Assistant in Malvern for 36 hours per week. You'll engage with the community, enhance library services, and provide exceptional customer support. This role offers a competitive salary, pension schemes, ongoing training, and a chance to grow your career in a vital public service.

Benefits

Pension schemes

Ride to work scheme

Discounted membership at our leisure centres

Career pathways

Ongoing training and development

Qualifications

• Experience in libraries or customer-facing roles.
• Evidence of making a difference to customers.
• A real focus on customer service.

Responsibilities

• Ensure smooth operation of the library.
• Provide guidance and support to customers.
• Support library activities and assist with IT.

Skills

Customer service focus

Good numeracy skills

Good literacy skills

Good communication skills

Team player

Job description

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Library Assistant Cradley & Halesowen libraries, Malvern

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Client:

GLL

Location:

Malvern, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3c31c28ab2cc

Job Views:

6

Posted:

25.06.2025

Expiry Date:

09.08.2025

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Job Description:

Library Assistant, Cradley and Halesowen libraries, 36 hours per week.

GLL is looking for aLibrary Assistant to work 36 hours per week at Cradley and Halesowen libraries. If you have the skills and ambition to work as aLibrary Assistant there's never been a more exciting time to join us. This is more than aLibrary Assistant job, it's a career.

Cradley and Halesowen are busy libraries, giving access to a wide variety of collections and resources including books, periodicals, CD and DVD loans and public computers/internet access. This is an exciting time to join our team as we improve and promote the library’s services to the local community, whether it’s our valued existing users or widening the offering to a new group of customers.

What you will do

* Work as part of the team to ensure the smooth operation of the library

* Provide warm welcome and genuine service to all customers, providing guidance and support on how to get the optimum results from their visit

* Fully participate in and engage in the any training provided.

* Support library activities

* Assist customers with IT

What you need:

* Experience working within the libraries or a customer facing role

* Evidence of making a difference to customers

* Good numeracy, literacy and communication skills

* A real focus on customer service.

* Passion and personality

* Be a great team player

In return, we offer a range of benefits that you’d expect from the UK’s largest leisure provider:

A salary of £23,652 per annum Pension schemes Ride to work scheme Discounted membership at our leisure centres The opportunity to join the GLL Society and have a say in how we’re run plus associated social events Career pathways Ongoing training and development to help you to be the best

• In return, we offer a range of benefits that you’d expect from the UK’s largest leisure provider:

  A salary of £23,652 per annum Pension schemes Ride to work scheme Discounted membership at our leisure centres The opportunity to join the GLL Society and have a say in how we’re run plus associated social events Career pathways Ongoing training and development to help you to be the best

  If you have the expertise and flexible approach needed to be a success in this role, apply now at www. https://www.better.org.uk/jobs