Library Assistant

University Hospitals Sussex NHS Foundation Trust; Worthing; On-site; GBP 10,000 - 40,000; Full time

Job summary

A leading healthcare provider in Worthing is seeking a Library Assistant to join their team. The role involves supporting frontline library services and handling enquiries from diverse users, including clinical staff and students. Ideal candidates will have experience in information resources and IT support. The organization fosters a diverse and inclusive environment, offering opportunities for personal and professional growth within the healthcare sector.

Qualifications

• Experience in dealing with frontline enquiries, both in person and electronically.
• Ability to use printed and electronic information resources.
• Hands-on IT support and education experience.

Responsibilities

• Staff the enquiry desk and assist with the document supply service.
• Handle frontline enquiries for information.
• Refer complex enquiries to relevant personnel.

Job description

A vacancy has arisen for the permanent post of Library Assistant at St Richards Hospital, Chichester and Worthing Hospital, Worthing.

The Library Assistant operates within a team of enquiry desk staff in the delivery of proactive frontline knowledge and library services. This requires dealing with all levels of clinical and non-clinical members as well as students on placement within the local health economy. The post-holder will carry out a wide range of tasks including staffing the enquiry desk and assisting with the document supply service and members' database. The post-holder will also be involved in hands-on IT support and the first line education of members.

Library assistants are responsible for dealing with frontline enquiries for information (in person, by post, email or telephone). This will involve the use and demonstration of information resources including printed and electronic textbooks, reports, journals and databases. More complex enquiries will be referred to the relevant K&L staff.

At UHSussex (UHSx), diversity is our strength, & we want you to feel included to help us always put the Patient First. Your uniqueness & experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of Staff Networks to help break down barriers, & can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 2) & a Veteran Aware Trust.

We treat our patients & staff with the same compassion & empathy we expect for ourselves. We're here for them when they need us, and we go above & beyond to meet their needs. This can be seen in our candidate information pack & wellbeing programme, for staff which is extensive & designed to support you when you need it, including where possible, flexible working to support work life balance - because we know that to look after others we must first look after ourselves.

As a university trust and a leader in healthcare research, we value learning, teaching & training so that we can be the best that we can be. From the moment you start with us & throughout your career we will help you to grow & develop. We hope that in choosing UHSx you are choosing a long & happy career where you will be able to see the difference you make & feel valued for all that you do.