Library Assistant

The Graduate Project; West of England; Hybrid; GBP 22,000 - 27,000; Part time

Job summary

A leading non-profit organization is seeking a detail-oriented Library Administrator to manage academic content and support library users in Bristol. The ideal candidate will have excellent written English and strong attention to detail. This part-time, permanent role provides a fantastic opportunity to contribute to high-quality information services in a hybrid working environment.

Qualifications

• Excellent written English and strong attention to detail.
• Experience using databases, spreadsheets, and CRM systems.
• Proficiency in Microsoft Office 365 and creative software.
• A proactive, self-motivated approach to work and time management.
• Confident customer service skills, both written and verbal.

Responsibilities

• Manage and catalogue academic and journal content.
• Support library users via email and live chat.
• Process article orders and manage subscription records.
• Coordinate distribution of marketing materials.
• Liaise with third-party platforms and CRM providers.

Skills

Excellent written English

Attention to detail

Databases and spreadsheets

CRM systems

Proficiency in Microsoft Office 365

Customer service skills

Job description

Role | Library Administrator

Based | Bristol (Hybrid Working)

Offer | £27,000 (Pro Rata) | Part-Time, Permanent

Hi

We’re supporting a leading non-profit organisation in hiring a detail-oriented Library Administrator to join their team on a part-time basis. This is a fantastic opportunity to contribute to high-quality information services while supporting a specialist digital library and subscription platform.

What you’ll be doing:

• Manage and catalogue academic and journal content into the organisation’s database
• Support library users via email and live chat, responding to queries or directing them appropriately
• Process article orders and manage subscription records for members and institutions
• Coordinate the distribution of marketing materials and publications
• Liaise with third-party platforms and CRM providers to resolve system issues
• Update internal audit tools, stock lists, and usage data trackers
• Moderate virtual discussion sessions and share digital resources
• Provide administrative support to colleagues across the wider research and education teams

What we’re looking for:

• Excellent written English and strong attention to detail
• Experience using databases, spreadsheets, and CRM systems
• Proficiency in Microsoft Office 365 and creative software
• A proactive, self-motivated approach to work and time management
• Confident customer service skills, both written and verbal
• Interest in information services, research, or digital libraries
• Experience in a membership organisation or academic setting is desirable

This is a part-time, permanent role