Library Assistant

We Manage Jobs(WMJobs); Hereford; On-site; GBP 19,000 - 21,000; Part time

Job summary

A local library service in Hereford is seeking an enthusiastic Library Assistant to support customer inquiries and library operations. The role involves assisting with shelving, managing library materials, and hosting community activities. A competitive salary, generous annual leave, and flexible working options are offered.

Benefits

Pension scheme

Generous annual leave

Flexible working arrangements

Employee assistance program

Professional membership fee payment

Pick your perks program

Qualifications

• Ability to assist customers via email or telephone.
• Experience managing library materials.
• Providing digital support to library customers.

Responsibilities

• Help answer day-to-day library enquiries.
• Manage library operations and materials.
• Assist with activities for all ages.

Skills

Customer service

Enthusiasm

Community-minded

Job description

About The Role
Contract: Permanent
Salary: HC04 £25,185 - £25,989 (pro rata £19,739 - £20,369)
Hours: 29
Location:Hereford/Belmont Libraries
Closing Date: 17/08/2025

This is a great time to join our Herefordshire Library service while we develop the new central library in the Shirehall. Support the delivery of an excellent Hereford and Belmont library service to the whole community.

In this customer facing role, you will be assisting customers via email or by telephone to help answer day to day library enquiries, managing library materials (shelving, weeding), and supporting library operations, providing essential digital support to customers using computers within the libraries, assisting with activities for all ages. Activities will include children's storytimes, craft sessions and book-related events.

We are looking for an enthusiastic, friendly, community-minded, and eager to contribute to the development and daily operations to help provide a high-quality service to our customers of a much-loved local library.

Benefits of working for Herefordshire Council:
A competitive salary, generous holiday entitlement, and access to our contributory pension andstaff benefits scheme, which includes:

• PensionScheme Enrolment in the Local Government (LGPS)
• Generous Annual Leave:31 days’ annual leave (pro rata) plus bank holidays. You can also purchase an additional 10 days per annum
• Flexible working:flexi-time, job-share, part-time hours and, in some instances, home working
• Employee Assistance Programme:24/7 access to support and counselling
• Payment ofprofessional membership fees
• Pick your perks– our benefits include access to a range of retail, leisure, holiday and health benefits. This includes savings, cash back and discounts.

We welcome applicants whatever their personal characteristics or social identity. All requests for flexible working arrangements and reasonable adjustments will be considered.
The following candidates will be interviewed if they meet the essential criteria for the post they are applying for:

• Those who indicate that they have a disability. This is part of our commitment to the “Disability Confident” scheme;
• Those who indicate in their supported statement that they serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, or their families. This is part of our pledge to support the Armed Forces Covenant;
• Those who indicate in their supporting statement that they are a Herefordshire care leaver. This is part of our commitment to supportingyoung people leaving our care.

Please refer to the Job Description and Person Specification for more details of this role.
To apply, please submit your CV and complete thesupporting statement within the application form, referring to the job description & person specification, detailing how you meet the specific requirements of the role.
The Council plan sets out how we will make our contribution to achieving a better and more successful Herefordshire, please see the link below to find out more:
Herefordshire Council Plan 2024-28