Libraries - Team Leader

Cheshire West and Chester; Winsford; On-site; GBP 25,000 - 35,000; Full time

Job summary

Cheshire West and Chester Council is seeking a dynamic Team Leader for their Winsford and Wharton libraries. This permanent full-time role involves managing a dedicated staff team, delivering high-quality customer services, and engaging the community through various library activities. Ideal candidates will have excellent communication abilities and a passion for promoting library services.

Qualifications

• Excellent communication skills and ability to develop positive working relationships.
• Energy and enthusiasm for delivering varied library services.
• Experience in customer service and team management.

Responsibilities

• Lead and manage frontline staff in Winsford and Wharton libraries.
• Assist customers with queries and provide digital support.
• Develop community links and promote activities for all ages to encourage library use.

Skills

Communication Skills

Team Leadership

Customer Service

Job description

Cheshire West and Chester Council offers a dynamic and innovative Library Service. We have a network of 22 libraries, a mobile library service and a range of online services.

You will be part of an inspiring Libraries team, contributing to the delivery of an innovative community-driven library service. You will assist in the delivery of a comprehensive range of excellent customer-focused services, promoting the aims of the library service.

You will have excellent communication skills, the ability to develop positive working relationships and be able to deal with varied situations in a pragmatic and supportive manner. You will have the energy and enthusiasm to deliver the range of services we provide.

Responsibilities include leading and managing a team of frontline staff across the Winsford area (Winsford and Wharton libraries), welcoming andassisting customers with queries, providing varied digital support, operating library management systems, identifying and developing links with the community and providing and taking part in a full range of activities for adults and children to help encourage library use and promote reading.

Are you a team player who thrives in a constantly changing environment, working with and supporting a wide range of people? Do you know what it feels like to receive and give great customer service?

If so, we are looking to recruita Team Leader to fill a position at Winsford and Wharton libraries. This is a permanent 37 hour per week position.

Interviews will take place on Wednesday 20th August at Wharton Library.

For more information please seeLibraries | Cheshire West and Chester Councilor contact Rachel Lally by email:[e-mail]