Liaison & Diversion Navigator (Health & Justice) - Durham/Darlington

Spectrum Community Health CIC; Ferryhill; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking organization dedicated to improving health and justice services. This unique role as a Navigator in police custody offers the chance to make a real difference in the lives of vulnerable individuals. You will work closely with various partners to ensure that those in need of support are effectively linked to the right services, addressing issues such as homelessness, substance misuse, and mental health. If you are passionate about healthcare and want to be part of a diverse and innovative team, this opportunity is perfect for you. Your contributions will help empower individuals to build resilience and confidence, ultimately reducing re-offending and improving community well-being.

Benefits

Access to NHS Pension

Annual leave on your Birthday

Refer a friend scheme

Training and Development opportunities

Flexible Working

Access to Employee Assistance and Health and Wellbeing programmes

Up to 33 days annual leave

Qualifications

• Experience in health, social care, or offender service settings.
• Ability to work with vulnerable populations and manage risks.

Responsibilities

• Identify and signpost individuals needing support in police custody.
• Motivate service users to engage with support and improve wellbeing.

Skills

Communication Skills

Empathy

Problem-solving

Mentoring

Education

Social Care Level 3 or equivalent

Job description

NHS AfC: Band 3

Job overview

Spectrum Community Health CIC is one of the leading Health and Justice providers in the country. With our partners (Tees, Esk and Wear Valley MHFT & Humankind), we currently deliver Liaison & Diversion (L&D) services in Cleveland, Durham and North Yorkshire police force areas.

L&D is a service which aims to provide early identification and support for vulnerable people as they come to the attention of criminal justice agencies, providing a prompt response to concerns raised by the police, probation, youth offending or court staff.

As the role is based in police custody, the successful candidate will be subject to both Disclosure and Barring Service (DBS) and Police Vetting checks. In order to be vetted to the required NPPV Level 2 standard, candidates must have a minimum period of 3 years residency in the UK in the period before they are vetted. The post holder will be expected to undertake safeguarding training (Children and Adults) appropriate to their role and adhere to policies and procedures relevant to the area they work in.

Main duties of the job

The current vacancy is a unique opportunity for an exceptional individual to join the L&D team.

You will be working in custody to help identify and signpost those who need support to the right service, ensuring the service user links into service partners for support with vulnerabilities such as: homelessness, substance misuse, domestic abuse, offending behavior and/or mental ill-health.

Each Navigator will work as the spearhead of the service, identifying and directing service users to partners who will then assess, guide and support service users to access services and interventions that will give them the tools they need to build their resilience, gain confidence and acquire the personal and social assets they need to meet their aspirations. Working at the front end of a pathway, you will be in contact with individuals who can be challenging, have behavioral issues, and lead chaotic lives. You will aim to motivate them to engage with support from partners and aim to improve their wellbeing and reduce their likelihood of re-offending.

The successful applicant will be allocated a police custody suite within one of the police force areas but will be expected to travel across the whole police force area in line with day to day demand. Navigators may sometimes be required to cover within another police force area.

Custody suites open 7 days a week; however, hours of operation will be 7.00am - 3.00pm Monday to Sunday, with some weekend work on a service need basis.

Working for our organisation

BE THE DIFFERENCE IN HEALTHCARE

Join our team. We’re looking for passionate individuals to join our diverse and innovative team.

Whether you are starting out in your healthcare journey or are an experienced healthcare professional looking for a new challenge, we’ve got a role for you!

• Access to NHS Pension
• Annual leave on your Birthday
• Refer a friend scheme
• Training and Development opportunities
• Flexible Working
• Access to Employee Assistance and Health and Wellbeing programmes
• Up to 33 days annual leave

We have an ambition to become a truly lived experience inclusive employer, changing how we approach staff experience and value personal stories our colleagues bring with them.

We welcome applications from everyone, including applicants with lived experience, those who belong to LGBTQIA+ Community and are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and Asexual, people with a disability, neurodivergent applicants and people from Black, Asian and Minority Ethnic (BAME) backgrounds.

Spectrum Community Health CIC provides a range of award-winning healthcare services on behalf of the NHS, Local Authority Public Health services, and other partners across substance misuse, sexual health, and health and justice settings. As a not-for-profit social enterprise and Community Interest Company, our focus is centred on people – our patients, service users, staff and partners.

Detailed job description and main responsibilities

Please see attached Job Description and Person Specification. For an informal discussion about the role, please contact Partnership Manager Steven Elliott - [emailprotected]

Person specification

Qualifications

• Qualified through appropriate life or job experience.
• Qualified to Social Care Level 3 or equivalent

Experience

• Within the last 2 years, at least one year’s experience of successfully delivering advice or support in a health, social care or offender service setting
• Experience of working (employed or volunteer capacity) with people experiencing either homelessness, substance misuse, re-offending behaviour or mental ill-health needs
• Experience of working with and managing risk therapeutically
• Previous experience of working within a partnership environment or with other agencies
• Experience of mentoring or supervising staff or volunteers
• Personal experience of social exclusion or recovery
• Experience of lone working and personal safety

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.