Liability Injury Claims Handler

JR United Kingdom; Nechells; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading recruitment firm is seeking a Liability Injury Claims Handler to join a dedicated team in Birmingham, offering the option for hybrid or remote working. In this role, you will manage claims, ensuring high-quality service and proactive communication with clients. Generous holiday and benefits are included, alongside professional development opportunities.

Benefits

25 days holiday

Generous benefits package

Qualifications

• Experience in Injury Claims related to Public Liability or Employers Liability.
• Ability to work independently and in a team.
• Proactive approach to problem-solving.

Responsibilities

• Manage customer claims proactively, ensuring high-quality service.
• Receive and assess new claims, maintain accurate reserves.
• Collaborate on claims exceeding authority and document actions.

Skills

Communication

Customer Service

Problem Solving

Team-oriented

Detail-oriented

Job description

Liability Injury Claims Handler

Location:

Birmingham (Hybrid or Remote)

Client:

Barker Munro Recruitment

Job Category:

Other

EU work permit required:

Yes

Job Views:

3

Posted:

10.06.2025

Expiry Date:

25.07.2025

Job Description:

Barker Munro Recruitment is recruiting for a client who takes pride in delivering outstanding service in the Liability Injury sector and consistently meets and exceeds client expectations.

We are looking for a motivated and organized individual to join their Liability Injury team as a Claims Handler to manage cases through to settlement.

As a Liability Injury Claims Handler, you will manage customer claims proactively, ensuring high-quality service. This role offers excellent opportunities for professional development within a supportive team environment.

Your responsibilities will include receiving and assessing new claims, maintaining accurate reserves, reviewing technical reports and invoices, and providing instructions within your authority. You will collaborate with peers on claims exceeding your authority and document referral actions properly. Building strong relationships with clients and enhancing the customer experience through excellent communication are key aspects of this role.

Applicants should have experience in Injury Claims related to Public Liability or Employers Liability, be team-oriented, detail-focused, and able to work independently. Good communication and customer service skills, along with a positive, proactive approach to problem-solving, are essential.

This role can be hybrid, based in Birmingham, or remote with monthly team visits and occasional client visits.

Working Monday to Friday, the role offers 25 days holiday plus a range of generous benefits.

If interested, please send your CV to Barker Munro Recruitment Ltd using the relevant links.