Liability Injury Claims Handler

Barker Munro Recruitment Ltd; Birmingham; Hybrid; GBP 38,000 - 42,000; Full time

Job summary

A leading recruitment firm is seeking a Liability Injury Claims Handler in Birmingham. The role involves managing customer claims, enhancing service delivery, and collaborating with the team in a supportive environment. This hybrid position offers 25 days holiday and various benefits, perfect for candidates with relevant experience and strong communication skills.

Benefits

25 days holiday

Generous company benefits

Qualifications

• Injury Claims experience (Public Liability or Employers Liability) required.
• Motivated, organized, and able to work independently.
• Team-oriented with proactive problem-solving skills.

Responsibilities

• Manage new claims from assessment to settlement.
• Maintain accurate reserves and review technical reports.
• Build relationships and enhance customer experience.

Skills

Attention to detail

Customer service skills

Problem-solving

Communication

Job description

Liability injury Claims handler

£38,000 - £42,000 plus benefits.

Birmingham (Hybrid or Remote)

Barker Munro Recruitment is recruiting for a client who takes pride in delivering an outstanding service in the Liability Injury sector and consistently meets and exceed client expectations.

We are looking for a motivated and organised individual to join their Liability Injury team as a Claims Handler to deal with cases through to settlement.

As a Liability Injury Claims Handler, you will play a pivotal role in managing customer claims with a proactive and high-quality approach. This position offers excellent opportunities for professional development within a strong team environment, where support and collaboration are key.

The role will require you to receive and assess new claims, update and maintain accurate reserves throughout the claim lifecycle and to review technical reports, invoices, and related documents, providing necessary instructions within your authority level. You will collaborate with peers on claims exceeding authority limits and properly document referral actions. You will build robust relationships with clients and strive to enhance the customer experience through exceptional communication and support.

Applicants must have Injury Claims experience relating to Public Liability or Employers Liability, be team orientated, have good attention to detail and be able to work independently. We are seeking candidates with good communication and customer service skills plus a positive attitude with a proactive problem-solving approach.

This role can be wither a Hybrid role working from the Birmingham office or a Remote role requiring you to visit the team once a month plus occasional client visits.

Working Monday to Friday, Our client offers 25 days holiday plus a long list of generous company benefits.

If you would like to apply to the Liability Injury Claims role, please send your CV to Barker Munro recruitment Ltd by using the relevant links.