Liability Desktop Adjuster

Sedgwick Claims Management Services Ltd; Leeds; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Sedgwick Claims Management Services Ltd offers an exciting opportunity for a Liability Adjuster to work in a hybrid role, investigating and handling property damage claims. The position values proactivity and excellent communication skills, ensuring a positive client experience. Join a team that emphasizes work/life balance and professional development, contributing to a culture that celebrates diversity and inclusion. This role is vital in shaping the insurance industry and supports a commitment to employee well-being.

Benefits

Competitive salary

25 days holiday plus bank holidays

Flexible working options

Private healthcare plan

Employee assistance programme

Life assurance

Voluntary flexible benefits

Qualifications

• Excellent understanding of the claims process.
• Strong investigation skills and ability to evaluate evidence.
• Excellent communication and customer service skills.

Responsibilities

• Handle property damage claims for utility companies.
• Investigate and assess claims and instruct experts as necessary.
• Identify suspicious information and follow procedures to prevent fraud.

Skills

Investigation Skills

Communication Skills

Customer Service Skills

Job description

Global Privacy Policy
Sedgwick’s caring counts commitment is to value the right of privacy of the companies and individuals we serve. It is Sedgwick’s policy to comply with all applicable privacy and data protection laws and maintain the trust of those we serve.

We want to share with you our policy to what personal information we may collect, how we may use this information and other important areas relating to your privacy and data protection. Please find below links to the policies that apply to all internet sites and applications of Sedgwick and its groups of companies.

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Liability Desktop Adjuster

Apply locations Leeds UK Home Worker time type Full time posted on Posted 30+ Days Ago job requisition id R60807

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work
Top 100 Most Loved Workplace
Forbes Best-in-State Employer

Liability Desktop Adjuster Job Description

Liability Adjusters

Have a front row seat at the human side of insurance

Job Location: Anywhere in the UK, hybrid working

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Liability Adjusters to work anywhere in the UK.

This is a technical, customer-facing role focused on investigating and handling property damage claims of differing values, working both independently and under referral.

You will handle property claims for utility companies, using your skills to investigate and assess the claims, and instruct appropriate experts when needed. Soft skills and proactivity are important.

With experience in claims, you will identify suspicious information, follow procedures to prevent fraud, and evaluate evidence. The client is very customer-focused. You will answer correspondence, handle calls, update clients, and maintain diary processes promptly and proactively. Experience with utility or wet peril claims is a plus but not required.

Many colleagues work flexibly between the office and home, supporting a healthy work/life balance. The office offers bright, open spaces for collaboration and desk work, ideal for interacting with colleagues.

The skills you will have when you apply:

• Excellent understanding of the claims process.

• Strong investigation skills and ability to evaluate evidence.

• Excellent communication skills and customer service skills.

What we’ll give you for this role:

Remuneration & more

• Competitive salary taking into account skills, experience and qualifications

• A Self Invested Personal Pension Scheme (SIPP)

• Holiday allowance of 25 days plus bank holidays

• Flexible working from our office or your home

Health & support

• Private healthcare plan (including pre-existing conditions)

• Life assurance

• Employee assistance programme for employee wellbeing

• Group Income Protection

Other benefits

• Voluntary flexible benefits – green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications

• Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we'd be a great match? Apply now –we want to hear from you.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person).

Sedgwickis an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

About Us

Sedgwick is the world’s leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company’s expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see sedgwick.com