Liability Desk Adjuster

Adjusting Appointments Limited; Maidstone; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading Global Loss Adjuster is seeking an experienced Liability Desk Adjuster in Maidstone. The role involves managing a portfolio of Casualty Claims and providing comprehensive support throughout the claims process. Candidates should possess excellent communication skills, a detail-oriented nature, and ideally be industry qualified. The position offers hybrid working, allowing flexibility with office attendance three days a week.

Qualifications

• Experience in Handling Liability Claims.
• Ability to conduct desk-top investigations and check policy wordings.
• Desire to work towards industry qualifications.

Responsibilities

• Manage a portfolio of Casualty Claims including Injury/Third Party Property.
• Liaise with Policyholders, Insurers, Brokers, and other relevant parties.
• Serve as a main contact for UK and overseas stakeholders.

Skills

Communication

Attention to Detail

Customer Service

Time Management

Language Skills

Education

Industry Qualification

Job description

An experienced Liability Desk Adjuster is required to join a Global Loss Adjusters where you will join the UK and European Casualty Team providing full support handling Casualty Claims.

• The role will be hybrid working from the office 3 days per week.
  
  

Key Responsibilities

• Handling a portfolio of Casualty Claims including Injury/Third Party Property
• Dealing with a variety of communication via emails/telephone/teams etc.
• Managing claims throughout the lifecycle of the claims process
• Liaising with Policyholders, Insurers, Brokers and any other relevant party involved
• Be a main point of contact for the UK and overseas working closely with the Casualty Adjusters
  
  

About You

• Experienced Liability Claims Handler being able to manage claims through to settlement
• Be able to carry out desk-top investigations, check policy wordings, establish liability and guide all relevant parties through the claims process
• An exceptional communicator and strive to give a first-class customer service throughout
• Self-motivated and have excellent attention to detail
• Enjoy working in a pressured/targeted environment working to SLA’s, KPI’s
• Ideally be able to speak other European languages such as Spanish, German, French, Italian etc. although not essential
• Be industry qualified, be working towards or have the desire to work towards
• Happy to work in an office environment and be a team player