Liability Claims Technician

Sedgwick; Leeds; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A leading claims management firm in the UK is seeking Claims Technicians to manage Employers Liability and Public Liability claims in a hybrid setting. The successful candidate will exhibit strong communication skills and a commitment to professional development. This role offers a competitive salary, comprehensive benefits, and a supportive work environment focused on professional growth.

Benefits

Competitive salary

Private healthcare

25 days holiday plus bank holidays

Flexible working options

Qualifications

• Experience managing claims across multiple liability areas is essential.
• Ability to explain complex details clearly and negotiate fair settlements.
• Commitment to work towards Cert CILA qualification.

Responsibilities

• Manage Employers Liability, Public Liability, and property damage claims.
• Identify fraudulent claims and handle correspondence.
• Demonstrate empathy and understanding in stakeholder interactions.
• Work in a fast-paced environment handling claims up to £10,000.

Skills

Claims management experience

Excellent communication skills

Negotiation skills

Job description

Overview

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Job Location: UK, hybrid working

Job Type: Permanent

Remuneration: Competitive salary taking into account skills, experience and qualifications

We have a fantastic opportunity for Claims Technicians working on a hybrid basis.

Responsibilities

• Manage Employers Liability, Public Liability, and property damage claims, making informed decisions and taking claims through to settlement.
• Identify fraudulent claims, evaluate evidence, handle correspondence and calls, issue client updates, and maintain diary processes.
• Demonstrate empathy, understanding, and strong communication skills in interactions with policyholders, insurers, contractors, and other stakeholders.
• Work in a fast-paced environment, handling claims up to £10,000 at the desk for Simply Business liability team.

Qualifications / Skills

• Experience in managing claims across multiple liability areas: Previous experience in a claims environment is essential.
• Excellent communication skills: Ability to explain complex details clearly and negotiate fair settlements.
• Commitment to professional development: Dedication to working towards the Chartered Institute of Loss Adjusters' Cert CILA qualification is essential.

What we offer

• Remuneration & more: Competitive salary, SIPP, 25 days holiday plus bank holidays, flexible working from office or home.
• Health & support: Private healthcare (including pre-existing conditions), life assurance, group income protection, employee assistance programme.
• Other benefits: Voluntary benefits (green car scheme, dental cover, cycle to work, season ticket loan), wellbeing and digital GP applications, discounts on various products and services.

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, you’ll support trusted UK brands, resolve claims, and engage with Sedgwick University—our comprehensive training and development program with over 15,000 courses available from day one.

Next steps

Think we'd be a great match? Apply now – we want to hear from you. If you’re unsure whether you have all the skills needed then do apply – we are looking for all backgrounds from seasoned professionals to those returning to the workforce, and everyone in-between.

We have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation.

Sedgwick is an Equal Opportunity Employer. The statements contained in this document describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or change the duties of the position at any time.