Liability Claims Team Leader

Lawes Insurance Recruitment; Cambridgeshire and Peterborough, Milton Keynes; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Liability Claims Team Leader to guide their expanding team of claims handlers. This pivotal role involves mentoring and developing a high-performing team while ensuring exceptional service for clients and policyholders. The ideal candidate will have a strong background in claims or insurance, demonstrating leadership and problem-solving skills. If you thrive in a fast-paced environment and are passionate about fostering team success, this opportunity offers a chance to make a significant impact in a supportive and collaborative setting.

Qualifications

• Experienced team leader with a background in claims or insurance.
• Proven ability to mentor and develop high-performing teams.

Responsibilities

• Lead a team of claims handlers dealing with various Liability claims.
• Ensure exceptional customer service and resolve issues methodically.

Skills

Team Leadership

Claims Management

Customer Service

Organizational Skills

Problem Solving

Education

Experience in Claims or Insurance

Job description

Job Title – Liability Claims Team Leader

Contract – Permanent

Location – Bedfordshire

Our client a global loss adjusting company are looking for a Team Leader to support and manage their rapidly expanding team of claims handlers, based at their Milton Keynes office.

Key Responsibilities:

You will be leading a team of experienced claims handlers who deal with Liability claims, ranging from Employers Liability, Personal Liability through to Commercial based claims varying in value.

General Background

We’re looking for a talented leader: A candidate that enjoys mentoring and developing a team to ensure a high performance and success. You’ll ideally have/be:

• An experienced team leader from a Claims background, although those with experience in the insurance industry are very welcome to apply
• Evidence of mentoring and developing teams to a high performance standard
• Knowledge of the principals of insurance and claims process
• Exceptional customer service ethics – ensuing clients and policy holders receive a first class service from your team
• The ability to deal with challenges and setbacks, resolving any issues in a calm and methodical manner
• Strong organisational skills, coupled with attention to detail
• Flexibility in your approach to changing priorities

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