Liability Admitted Claims Handler

Proximo Holdings Limited; Chester; Hybrid; GBP 30,000 - 50,000; Part time

Job summary

Join a forward-thinking firm as a Specialist Claims Handler, where you will play a crucial role in managing cases with admitted liability. This position offers the opportunity to work in a dynamic environment, ensuring clients receive the best service while maintaining their independence. With a focus on flexibility and employee wellbeing, this innovative company values diversity and is committed to providing a supportive atmosphere. If you are a proactive negotiator looking for a fresh challenge, this role could be the perfect fit for you.

Benefits

25 days holiday + 8 bank holidays

Flexible working hours

Health and wellbeing programme

Retail cashback scheme

Tech scheme

Smart/casual dress code

Service reward scheme

Cycle to work scheme

Volunteer days at Chester Zoo

Funded social events

Qualifications

• At least 2 years' experience in Personal Injury sector.
• Confidence in managing Part-8 litigated files.

Responsibilities

• Manage caseload of files with admitted liability.
• Maintain clear communication with clients throughout the process.

Skills

Personal Injury Law

Negotiation Skills

Client Communication

File Management

Education

Law Degree

Equivalent Legal Qualification

Tools

Proclaim Case Management System

Job description

Liability Admitted Claims Handler

Proximo Legal Services

Location: Chester (Hybrid)

At Proximo, the UK’s leading provider of specialist and adapted replacement vehicles, we are dedicated to keeping people on the move. When vehicles are out of action, we step in to provide replacements, ensuring our customers maintain their independence and mobility.

We have an exciting opportunity for a Specialist Claims Handler to join Proximo Legal Services, a leading credit hire and personal injury firm based in our Chester Head Office. As part of our liability admitted team, you will manage a caseload of files where liability has been formally admitted. This is a crucial role within the team, helping to drive cases forward towards resolution.

Key Responsibilities:

• File Management: Handle files by obtaining medical reports, liaising with clients, sharing reports, and working towards settlements or issuing cases in line with company expectations
• Client Management: Set and manage client expectations around case settlements.
• Client Communication: Maintain clear and effective communication with clients, addressing their queries and providing information throughout the process.
• Portal Management: Utilise our in-house case management system (Proclaim) to liaise with clients, insurers, expert witnesses, and solicitors.

What are we looking for?

• A law degree or equivalent legal qualification.
• At least 2 years' experience within the Personal Injury sector, including experience with the OIC and MOJ Portals.
• Confidence in managing Part-8 litigated files and a proactive approach to negotiation.
• Ability to multi-task and handle multiple cases at once.
• The ability to learn and apply new skills as required.

What will we offer you in return?

• 25 days holiday + 8 bank holidays PLUS your birthday off
• Flexibility to work around you! We are open applicants looking for part-time hours, flexible or compressed work weeks, and reduced hours to ensure that work fits around your lifestyle
• A dedicated health and wellbeing programme
• Retail cashback scheme
• Tech scheme
• Smart/casual dress code
• Service reward scheme
• Cycle to work scheme
• Volunteer days at Chester Zoo
• Funded social events

As an Investors in People GOLD standard employer and a member of the Inclusive Employers Group, we invest in your development and provide the latest technology, support, and knowledge to help you deliver excellent service to our customers.

If you're a proactive negotiator looking for a fresh challenge in a forward-thinking firm, apply now!

Before you go…

For Proximo, having a friendly, diverse, and inclusive atmosphere is crucial to achieving our best-in-class goal. When everyone feels free to be their best selves at work, Proximo thrives. We want our employee base to match the variety of our customer base. While we strive to maintain a culture where employees feel appreciated and valued for their individual potential, we celebrate diversity.

Our dedication to diversity is authentic, continuously developing, and top-down driven. Proximo takes great satisfaction in being open to everyone. No matter your gender, sexual orientation, disability, race, marital status, ethnicity, religion, or social class, we encourage you to apply. We support diverse workplaces where our employees may always give and display their best selves.

We'd love to hear from you if you need flexibility in time, locations, or ways you do your job. Additionally, we want to make sure you receive help during the application process so you can give it your all. Please indicate on your application form if you need any reasonable adjustments made during the application process.

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