#LI-CF1

Holland Barrett; Greater London; On-site; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Health Cash Plan

Life Assurance

Bonus Scheme

Virtual GP

Private Medical Care

At-home blood test kit

Pension Contribution

Wellhub access

Job summary

Holland & Barrett is building a modern IAM capability from the ground up. As IAM Manager, you will own identity across employees, partners, customers and privileged systems, defining the vision, roadmap, and leading a team to deliver a scalable governance framework.

You will collaborate with security, IT, HR and engineering to drive MFA, access reviews and least-privilege controls, selecting tooling and enabling secure, frictionless access across enterprise and customer environments.

Qualifications

• Senior-level experience in Identity & Access Management.
• Deep knowledge of IAM, PAM, MFA, federation and identity governance.
• Experience delivering IAM across enterprise and customer apps.
• Hands-on with Okta, Azure AD, SailPoint, CyberArk.
• Strong SAML, OAuth and OpenID Connect expertise.
• Excellent leadership and stakeholder management.
• Strategic thinker with delivery focus.

Responsibilities

• Define and deliver the enterprise-wide IAM strategy and roadmap.
• Build and lead a high-performing IAM team.
• Architect and implement IAM, CIAM, and PAM solutions.
• Own policies for MFA, privileged access, SoD, and least privilege.
• Oversee identity lifecycle management for employees, partners, and customers.
• Partner with application owners to ensure access reviews and certifications.
• Select and manage modern IAM tools and platforms.
• Ensure IAM controls meet regulatory and compliance requirements.

Skills

IAM leadership

Identity & Access Management

PAM

MFA

OAuth/OIDC

Stakeholder management

Tools

Okta

Azure AD

SailPoint

CyberArk

Job description

We at Holland & Barrett, are a fully cloud-native organisation, we now operate a growing ecosystem of internal systems, partner integrations, and customer-facing platforms.

To support this at scale, we're building a modern IAM capability from the ground up — and we're looking for an IAM leader to own it. This is a greenfield IAM role with real scope. You'll define how identity works across the business — from employees and partners to customers and privileged systems. Our ambition is to move beyond basic access control to strong identity governance, with least privilege, secure-by-default access, and frictionless user experience.

The RoleAs IAM Manager, you'll be the strategic owner of identity and access across Holland & Barrett. You'll set the vision, define the roadmap, and lead a team to deliver a scalable, compliant IAM framework that supports both enterprise and customer-facing environments.

You’ll work closely with security, IT, HR, engineering, and business leaders, becoming the go-to authority for all identity-related matters.

What You’ll Do

• Define and deliver the enterprise-wide IAM strategy and roadmap
• Build and lead a high-performing IAM team
• Architect and implement IAM solutions covering IAM, CIAM, and PAM
• Own policies for MFA, privileged access, segregation of duties, and least privilege
• Oversee identity lifecycle management for employees, partners, and customers
• Partner with application owners to ensure regular access reviews and certifications
• Select and manage modern IAM tools and platforms
• Ensure IAM controls meet regulatory and compliance requirements

Key Requirements

• Senior-level experience in Identity & Access Management
• Deep knowledge of IAM, PAM, MFA, federation, and identity governance
• Experience delivering IAM solutions across enterprise and customer-facing systems
• Hands-on knowledge of platforms such as Okta, Azure AD, SailPoint, CyberArk
• Strong understanding of SAML, OAuth, and OpenID Connect (OIDC)
• Excellent leadership and stakeholder management skills
• A strategic mindset with the ability to turn vision into delivery

Why Holland & Barrett?

• Build an IAM function from scratch with genuine ownership
• Modern, cloud-native environment with strong executive support
• A purpose-driven business focused on health and wellbeing

What we offer:

Wellbeing & Lifestyle Benefits

• Health Cash Plan
• Life Assurance
• Bonus Scheme - Based on company & personal performance
• Virtual GP
• Private Medical care
• FREE at-home blood test kit
• Holiday Purchase option
• Pension Contribution scheme
• Access to ‘Wellhub' with gyms, studios and wellbeing apps

Discounts & Savings

• 25% Colleague Discount with FREE Standard Delivery
• Exclusive Discounts from a wide range of partners
• £/€50 Annual Product Allowance to spend in store

Learning & Development

• Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library
• AND MORE!

Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart – making health and wellness a way of life for everyone.

Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).