LHR Gateway & Warehouse General Manager

JR United Kingdom; Slough; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading logistics service provider in Slough is seeking an experienced LHR Gateway & Warehouse General Manager to oversee airfreight operations and warehouse functions. The ideal candidate will possess knowledge of freight forwarding processes, manage a sizable team, and ensure compliance with safety regulations. This role is pivotal for quality service delivery and departmental collaboration.

Qualifications

• Good knowledge of operational processes in freight forwarding.
• Understanding of aviation security and dangerous goods regulations.
• Proven ability to develop and analyze metrics for efficiency.

Responsibilities

• Oversee the service delivery of airfreight and warehousing.
• Ensure compliance with health and safety standards.
• Manage approximately 110 unionized FTEs across shifts.
• Build and maintain interdepartmental relationships.

Skills

Knowledge of freight forwarding industry

Experience managing a P&L

Ability to analyze large data sets

Job description

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LHR Gateway & Warehouse General Manager, Slough

Client:

Location:

Slough, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

22.08.2025

Expiry Date:

06.10.2025

Job Description:

Our well-known client is looking for a LHR Gateway and Warehouse General Manager.

Must have freight forwarding experience.

Overall Role Purpose

Provide the physical service delivery of our airfreight gateway and station warehouse functions at LHR. Responsible for quality service delivery, resource management, education, Health & Safety, compliance, engagement, and routines/disciplines within the warehouse environment.

Operational Responsibilities

• Ultimate responsibility for the primary airfreight gateway and station warehousing service delivery, with a good knowledge of import and export processes.
• Maintain and build strong interdepartmental relationships focusing on customer satisfaction.
• Site aviation security nominee, responsible for Dangerous Goods by Air, Ceiv LiBat, and ADR processes, compliance, and training in conjunction with UK AFR Compliance Manager.
• Ensure compliance with GDP/MHRA standards alongside the Responsible Person.
• Manage resources across a complex shift pattern with approximately 110 unionized FTEs.
• Oversee yard and warehouse maintenance and housekeeping with the Facility Manager.
• Maintain, ensure compliance, and provide training for MHE, along with sourcing and procurement of key suppliers.
• Drive a strong culture of Health & Safety in collaboration with the National Health & Safety Manager.
• Design and produce data metrics to improve efficiency.
• Promote continuous improvement and adopt new technologies [FirstChoice].
• Build external industry relationships with handling agents, security providers, and hauliers.
• Create an environment of engagement and communication, fostering routines, discipline, and responsibility within the team.

Skills and Experience

• Good knowledge of the freight forwarding industry and operational processes.
• Understanding of Aviation Security, Dangerous Goods by Air, ADR, and GDP/MHRA requirements and processes.
• Ability to analyze large data sets and develop metrics.
• Experience managing a P&L.