LHR Gateway & Warehouse General Manager

JR United Kingdom; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading logistics company in London is seeking an experienced LHR Gateway & Warehouse General Manager. The role involves managing airfreight operations, ensuring compliance with safety standards, and leading a team of approximately 110 staff. Ideal candidates have extensive freight forwarding experience and strong knowledge of aviation security and operational processes.

Qualifications

• 5+ years of experience in freight forwarding industry.
• Strong understanding of import/export processes and compliance.
• Ability to manage large teams and complex operations.

Responsibilities

• Oversee airfreight gateway operations and warehouse management.
• Ensure compliance with safety and regulatory standards.
• Foster strong relationships with internal and external stakeholders.

Skills

Freight forwarding experience

Aviation Security knowledge

Data analysis

P&L management

Job description

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LHR Gateway & Warehouse General Manager, London (City of London)

Client:

Location:

London (City of London), United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

4

Posted:

22.08.2025

Expiry Date:

06.10.2025

Job Description:

Our well-known client is looking for a LHR Gateway and Warehouse General Manager.

Must have freight forwarding experience.

Overall Role Purpose

Provide the physical service delivery of our airfreight gateway and station warehouse functions at LHR. Responsible for quality service delivery, resource management, education, Health & Safety, compliance, engagement and routines/disciplines within the warehouse environment.

Operational Responsibilities

• Ultimate responsibility for the primary airfreight gateway and station warehousing service delivery, with a good knowledge of import and export processes.
• Maintain and build strong interdepartmental relationships, focusing on internal and external customer satisfaction.
• Site aviation security nominee, responsible for Dangerous Goods by Air, Ceiv LiBat, and ADR processes, compliance, and training in conjunction with UK AFR Compliance Manager.
• Ensure compliance with GDP/MHRA standards alongside the Responsible Person.
• Manage resources across a complex shift pattern with approximately 110 unionized FTE.
• Oversee yard and warehouse maintenance and housekeeping with the Facility Manager.
• Maintain, ensure compliance, and train on MHE; source and build relationships with key suppliers.
• Drive a strong culture of Health & Safety with the National Health & Safety Manager.
• Design and produce data metrics to improve efficiency.
• Foster continuous improvement and adopt new technologies, including FirstChoice.
• Build external relationships with handling agents, security providers, and hauliers.
• Create an environment of engagement and communication, promoting routines, discipline, and responsibility within the team.

Skills and Experience

• Knowledge of the freight forwarding industry and operational processes.
• Understanding of Aviation Security, Dangerous Goods by Air, ADR, and GDP/MHRA requirements and processes.
• Ability to analyze large data sets and develop metrics.
• Experience managing a P&L.