Level 3 Business Administrator Apprenticeship at Crown Medical Centre

Somerset Skills and Learning; Taunton; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local healthcare provider in Taunton seeks an enthusiastic admin professional to join a busy practice. Responsibilities include general administrative duties, assisting patients, and front-of-house customer service. The ideal candidate will excel under pressure, prioritize effectively, and be comfortable with various IT systems. Previous admin experience is preferred, though training will be provided. The role offers 25 days of annual leave and NHS Pension Scheme membership.

Benefits

25 days annual leave (pro rata)

Membership of the NHS Pension Scheme

Qualifications

• Previous experience in a similar role is an advantage.
• Enthusiasm to learn is essential.

Responsibilities

• General admin duties including scanning and read coding.
• Helping patients with queries on the telephone or face to face.
• Front of house customer service and signposting.
• Booking appointments.

Skills

Excellent customer service skills

Ability to cope well under pressure

Comfortable using different IT systems

Job description

We are a friendly practice looking to recruit an enthusiastic and motivated individual. The post will predominantly be an admin role but will include some reception work and other duties.

Main responsibilities to include;

• General admin duties including scanning and read coding
• Helping patients with queries on the telephone or face to face
• Front of house customer service and signposting
• Booking appointments

This is a very busy practice with 9 doctors, Registrars, medical students and attached staff. With over 10,000 patients this can make the role challenging at times. The successful candidate will be able to cope well under pressure, prioritise and think on their feet. We are looking for someone who is comfortable using different IT systems, has excellent customer service skills and an enthusiasm to learn. Previous experience in a similar role is an advantage, although full training will be given.
We offer 25 days annual leave (pro rota) and membership of the NHS Pension Scheme.