Level 2 Facilities Apprentice

Disneyland Hong Kong; London; On-site; GBP 25,000; Full time

Job summary

Join Disneyland Hong Kong as a Facilities Apprentice in London, where you'll gain hands-on experience in facilities management while studying for a Level 2 qualification. This 18-month apprenticeship offers a competitive salary, valuable skills development, and numerous employee benefits, including free park entry and discounts.

Benefits

Private medical insurance & dental care

Free Park Entry for family and friends

Complimentary subscription to Disney+

Disney Discounts on products and services

Qualifications

• Must have achieved 5 GCSEs at grades 4 - 9 including Maths and English.
• Eager to learn and show enthusiasm for the role.

Responsibilities

• Support the Facilities team with administrative tasks.
• Involved in data inputting and record keeping.
• Ensure smooth running of facilities services.

Skills

Attention to detail

Communication

Ability to work under pressure

Prioritisation

Education

5 GCSEs at grades 4 - 9 (C or above) including Maths and English

Job description

Ready to make magic? We’re hiring for our Apprenticeships.

During this Apprenticeship at Disney, you will get the chance to work side-by-side with industry leaders while you study towards your apprenticeship qualification – Level 2 Facilities Services Operative. You will gain valuable skills working within one of the strongest family of brands on a global scale while building lasting connections. Imagine that!

As a Facilities Apprentice, you will support the on-site Facilities team with administrative aspects and developments to ensure the smooth running of The Walt Disney Company estates across United Kingdom and Ireland. You will have the opportunity to experience how our facilities team are crucial in the running of the services of our estates, property, and management.

You will be immersed in the day-to-day activities ensuring the visibility of local infrastructure status and immediately escalate issues for further support as required. You will be involved in data inputting and record keeping which will ensure all the records of planned maintenance and servicing activities are kept up to date. This Apprenticeship will grow and enhance your knowledge to grow your career in facilities management as well as obtaining the Level 2 Facilities Services Operative.

This Apprenticeship will provide a fantastic springboard for your future career.

This opportunity is based in Disney's Hammersmith Office and will require you to be on-site four days per week.

Must have achieved 5 grades 4 - 9 at GCSE (C or above) including Maths and English

Must have the right to work in the UK already in place

Available to start in August or September 2025

About you

This is an Apprenticeship, so we are looking for potential and we do not expect you to have all the skills and knowledge related to the role. We want to see your enthusiasm, eagerness to learn on the job and commitment to your apprenticeship studies. The ideal candidate will have:

A passion to start a career in Facilities

Attention to detail and the ability to work well under pressure

Ability to communicate with people at all levels in a professional and mature manner

Ability to prioritise tasks, meet deadlines and undertake various administrative duties

In addition to this, we will be looking for competency in the following areas:

Builds Relationship & Communicates Effectively

Drives Results

Thinks Strategically

Inspires Creativity & Innovation

Exhibits Professional Excellence

Why should you join us?

Develop your workplace skills and experience and help build the foundations of your future career

You’ll study towards the Level 2 Facilities Services Operative Apprenticeship

Annual salary of £25,000 with 25 days’ holiday (plus bank holidays)

This programme is 18 months long

20% of your working hours will be allocated to study time for your Apprenticeship

Support from our trusted training provider

Private medical insurance & dental care

Free Park Entry: You will have the opportunity to enter our parks with your family and friends for free

Complimentary subscription to Disney+

Disney Discounts: you are entitled to discounts on designated Disney products, resort Food & Beverage and ticketing

Employee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group - TRUST

You will need to apply with your CV and cover letter via the link on this page. Please note, applications without a cover letter will not be considered.

For your cover letter we will be looking for approximately 400 words and looking to understand the following areas:

Why have you chosen Disney?

Why have you chosen this Apprenticeship?

Why should Disney consider you for this Apprenticeship?

The application deadline is midnight Tuesday 17th May 2025 however, if we receive a high volume of applications we may close the role before this date, therefore we strongly advise you to apply early.

Should you need to reach out to us regarding potential support in the recruitment process, for example to discuss what adjustments you might require, then please drop us an email in advance to [e-mail] and we will happily pick up a conversation on this.