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Level 2 Customer Service Practitioner Apprentice (Manchester)

Getting In Limited

Manchester

On-site

GBP 12,000 - 15,000

Full time

26 days ago

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Job summary

Getting In Limited is hiring for a Level 2 Customer Service Practitioner Apprentice in Manchester. This position is ideal for individuals seeking to develop their skills in customer service while gaining valuable work experience. The role includes providing high-quality customer service, developing customer relationships, and supporting administrative tasks. The apprenticeship will cover essential skills training, including customer care, communication, and teamwork.

Qualifications

  • No formal education requirement specified, open to candidates capable of achieving apprenticeship qualifications.
  • Skills proficiency across required areas is essential.

Responsibilities

  • Provide customer service and support to the sales team.
  • Maintain product and industry knowledge.
  • General administrative and clerical support.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Number skills
Logical
Team working
Creative
Initiative
Patience

Job description

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Level 2 Customer Service Practitioner Apprentice (Manchester)
, Apply From: 31/05/2025
Learning Provider
Delivered by STAFF SELECT LTD
Employer
LWC DRINKS LIMITED
Vacancy Description
  • Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads
  • Focus on effective customer account management, aiming to increase the company’s customer base and develop long-term collaborative relationships.
  • Maintain up-to-date product and industry knowledge
  • Use creative marketing materials to promote products, depot events.
  • Develop long-term collaborative relationships with customers
  • Process sales for customers
  • Provide information to callers
  • General administrative and clerical support
  • Data entry
Key Details
Vacancy Title
Level 2 Customer Service Practitioner Apprentice (Manchester)
Employer Description
At the heart of your community since 1979, we know a thing or two aboutwhat it takes to be your local. We strive to achieve our core values ofproviding customers with quality service and uncontested value.Dorbiere is proud to operate 40 pubs, boasting a selection of communitypubs, country inns and student bars throughout the Northeast, Northwestand the Midlands.
Vacancy Location
LWC Drinks LTD Greengate Industrial Estate, Greenside Way Greater Manchester M24 1SW
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000322832
Key Dates
Apply From
31/05/2025
Closing Date For Applications
2025-06-24 23:59:59
Interview Begin From
Possible Start Date
2025-06-30 00:00:00
Training
Training to be Provided
  • Level 2 Customer Service Practitioner Apprenticeship Standard
  • Functional Skills in English and maths if required
  • End point assessment
  • Employee Rights and Responsibilities (ERR)
  • Personal Learning and Thinking Skills (PLTS)
  • 20% Off-the-job training
Learning Provider
STAFF SELECT LTD
Skills Required

Communication skillsIT skillsOrganisation skillsCustomer care skillsPresentation skillsAdministrative skillsNumber skillsLogicalTeam workingCreativeInitiativePatience

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