Level 1 Desktop Systems Administrator

www.findapprenticeship.service.gov.uk - Jobboard; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading recruitment agency is seeking a Level 1 Desktop Systems Administrator for a financial advisory service in London. The role requires over 2 years of IT support experience, strong communication skills, and proficiency in Windows and Mac systems. Offering competitive day rate and professional guidance through the application process.

Benefits

Competitive day rate

Dedicated recruitment consultant

Qualifications

• Over 2 years' experience in IT customer support.
• 1+ years' experience using ticketing systems, preferably ServiceNow.
• Preferably experience working in a Financial Services based company.

Responsibilities

• Provide both remote and on-site desktop support.
• Support Windows and Mac laptops and Microsoft 365.
• Assist senior stakeholders/VIP users with technical issues.

Skills

Strong communication skills

Customer service skills

Desktop and network troubleshooting

Experience with Windows 10/11

Experience with macOS

Using ticketing systems

Mobile Device Management platforms

Tools

Microsoft 365

ServiceNow

Workspace ONE

Microsoft Intune

JAMF

Job description

Your new company

• Financial Advisory Service Provider

Your new role

A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have experience providing both remote and on-site desktop support, possess strong communication skills, and be comfortable working with executives.The role requires a proactive, punctual, and detail-oriented individual with the ability to support Windows and Mac laptops, Microsoft 365, Canon printers, and audio-visual equipment.

What you'll need to succeed

• Strong communication and customer service skills, and have experience supporting senior stakeholders/VIP users
• Over 2 years' experience in IT customer support, including desktop and network troubleshooting for both on-site and remote users.
• Proficient in Windows 10/11 (70%) and macOS (30%), with hands-on experience using Microsoft 365 and Copilot.
• 1+ years' experience using ticketing systems, preferably ServiceNow.
• Experienced with Mobile Device Management (MDM) platforms such as Workspace ONE (preferred), Microsoft Intune, and JAMF.
• Preferably experience working in a Financial Services based company

What you'll get in return

An exciting opportunity to join an international organisation working with a major financial services organisation. Furthermore, a competitive day rate for this role will be offered in addition to your own dedicated Hays Consultant to guide you through every step of the application process.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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