Lettings Sales Associate

Home Made; London; On-site; GBP 50,000 - 60,000; Full time

Job summary

Home Made is looking for a Lettings Sales Associate in London to offer outstanding service to landlords and tenants. This role involves various responsibilities from property viewings to customer service, with a strong focus on communication and relationship building. Ideal for someone passionate about helping others find homes while navigating the vibrant London rental market.

Benefits

24 days of annual leave plus your birthday off

Employee perks including discounts for stores and cinema

Yearly half-day charity events

Culture Club events to celebrate special dates

Mental Health Champions and support

Onsite gym access with showers and bike storage

Weekly Friday 5pm happy hour in the office

Career development opportunities

Qualifications

• Strong organisational skills for managing workload.
• Team player thriving in supportive environments.
• Proven problem-solving abilities.

Responsibilities

• Build relationships with landlords and tenants for smooth operations.
• Attend property viewings and engage with potential renters.
• Provide timely updates regarding viewings and appointments.

Skills

Exceptional written and verbal communication skills

Strong organisational abilities

Collaborative team player

Excellent attention to detail

Strong decision-making and problem-solving skills

Job description

Looking for a fresh start or a career where you can make a real difference? If you enjoy meeting new people, exploring London, and have a passion to helpothers find a place they can call home, this might be the perfect role for you.

At Home Made, we’re rethinking the way renting works. Our team helps people navigate everything from classic London housing to new Build to Rent apartment buildings, all while providing a personalised, human touch.

You don’t need to come from a property background to thrive here. We’re all about recognising potential and helping you grow. If you’re eager to learn, love connecting with people, and are ready to take on something new, we’ll support you every step of the way.

Salary:OTE £50,000+

Working Hours: Monday to Friday 9am-6pm or 9am-7pm, with bi-weekly Saturday shifts.

Location: Our office in Southwark/Waterloo. The role involves daily travel across London using public transport (no driving license required).

About Home Made

Home Made is the UK's fastest-growing lettings prop-tech company, committed to revolutionising the rental market. By leveraging cutting-edge technology and a high-performing team, we strive to make renting safer, easier, and fairer for everyone. Our culture champions innovation, integrity, and diversity.

Role and Responsibilities

As a Lettings Sales Associateyou'll play a crucial role in delivering outstanding service to our landlords and tenants. Your key responsibilities will include:

Customer Service: Build strong relationships with landlords and tenants, ensuring smooth execution of all scheduled events.

Viewings: Attend property viewings, engage with prospective renters, and close deals to exceed sales targets.

Communication: Provide timely and relevant updates to all parties regarding viewings and appointments.

Proactive Engagement: Identify opportunities to increase successful property viewings and conversions.

Data Management: Keep accurate records and regularly update our CRM system.

Problem Solving: Quickly resolve any issues that arise during the viewing and leasing process.

Skills and Qualifications

• Exceptional written and verbal communication skills
• Strong organisational abilities with effective workload management
• A collaborative team player who thrives in a supportive environment
• Excellent attention to detail
• Strong decision-making and problem-solving skills

Benefits

We offer a comprehensive benefits package to support your wellbeing and professional growth:

• 24 days of annual leave plus your birthday off
• Employee perks, including discounts for stores and cinema
• Yearly half-day charity events
• Office social events, including summer and winter parties
• Culture Club events to celebrate special dates
• Mental Health Champions and support
• Onsite gym access with showers and bike storage
• Weekly Friday 5pm happy hour in the office
• Career development opportunities through our Learning and Development Programme

Commitment to Diversity and Inclusion

Home Made is an equal opportunity employer that values diversity. We foster an inclusive culture where everyone can be their authentic self at work. We actively seek diverse talent and ensure fair treatment for all employees and job applicants, offering equal opportunities for success.

If you need any accommodations due to disability, impairment, or health condition, please contact us at [e-mail].