Lettings Negotiator

KARNANI; Coventry; Remote; GBP 30,000 - 40,000; Full time

Job summary

Join KARNANI as a Lettings Negotiator, where you'll manage inbound rental leads, turning inquiries into bookings in Coventry and Oxford. This remote role requires strong sales skills, with 75% work from home and required local travel. The position offers a competitive salary with performance bonuses and potential career progression in a thriving property group.

Benefits

Statutory paid holiday entitlement

Company pension

Performance-based path to senior roles

Direct access to the founder weekly

Qualifications

• Proven experience in a similar role with 2+ years closing B2C deals.
• Ability to handle leads through various communication channels effectively.
• Self-managed, results-driven, and adaptable in a fast-paced environment.

Responsibilities

• Handle inbound leads via WhatsApp, email, and calls.
• Guide renters through the booking process and maintain CRM updates.
• Coordinate property viewings and ensure compliance checks are completed.

Skills

Sales closing

Communication

Negotiation

CRM management

Education

Experience in property or relocation

Tools

Zoho

Goodlord

MS Office

Job description

KARNANI Coventry, England, United Kingdom

Lettings Negotiator

KARNANI Coventry, England, United Kingdom

1 week ago Be among the first 25 applicants

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Industry: Property and Lettings Management Company

Location: Coventry and Oxford

Base: Remote, with travel requirements to all Coventry and Oxford Properties.

Contract Type: Permanent Full time

Salary including benefits: On-Target Earnings: Could be £35,000 plus (Career Progression)

Who are we: We are a growing property group focused on shared accommodation across numerous cities in the UK. We work with landlords, agents, and property managers to bring more homes into our network and we help students and young professionals find the right place to live. From sourcing and managing houses to handling day-to-day operations, our team makes sure every property is well looked after. We run things hands-on, with support from our local on-site team to keep things moving fast and efficiently. Whether you're listing a property or looking for one, we'll help you.

We are happy to announce the expansion requirements in our lettings team. We are looking for a dynamic and experienced Lettings Negotiator who is self-driven, self-managed and driven by success.

We are looking for a self-driven UK-based sales closer to handle inbound rental leads and turn them into booked tenants fast, clearly, and without needing to be chased. You’ll sell fully-managed shared homes across Oxford and Coventry to students and professionals. We generate the leads - you guide, follow up, and close. You’ll work from home 75% of the time but should be available to attend the viewings or property check when needed locally. If you're great at WhatsApp sales, know how to earn trust without scripts, and can handle a full sales funnel independently you’ll fit in.

For you to be successful in this position you will be responsible for the below, but not limited to:

Responsibilities:

• Handle all inbound leads across WhatsApp, email, calls and platform messages
• Qualify, nurture, and convert every serious enquiry
• Guide renters confidently and clearly through the process
• Update CRM and maintain clean follow-up habits - no ghosting leads
• Coordinate viewings and attend locally
• Keep your pipeline moving - daily, not weekly
• Report weekly with key results, blocks, and wins
• Improve how we communicate - sharper replies, clearer tone, faster turnaround
• Prepare and conclude tenancy agreement through our CRM, and collect first payment
• Check general compliance like right to rent, immigration, etc
• Assist in check-in handover

Requirement:

• Previous proven experience in a similar role
• 2 plus years of experience closing B2C deals (property, relocation, or education a plus)
• Experience in selling without a script and survived without being managed
• Knowledgeable in UK renter tone and can handle hesitation, urgency, and comparison
• Experienced using all forms of communication on WhatsApp, clear on calls, fast with follow-ups
• Live in or near Coventry and are open to viewings or property access tasks
• Knowledge of MS Office tools, Zoho and Goodlord
• Results driven and happy to be versatile within a fast paced environment
• Motivated with success within a self-managed environment
• Good communication and negotiating skills
• Adhering to all Company standard operating procedures
• Working according to the company quality and housekeeping standards
• Clean UK/ or equivalent Driving Licence
• RTW in the UK without restrictions (PLEASE NOTE WE DO NOT OFFER SPONSORSHIP)

What Success Looks Like:

• 10–15 room bookings/month initially
• All warm leads are responded to within 2–3 hours
• CRM is always up to date
• Weekly reports show where things are stuck or working
• Viewings are handled without delay
• You never need a second reminder to follow up
• £50–£100 commission per closed booking (uncapped)
• Statutory paid holiday entitlement
• Company pension
• Remote-first work model with real autonomy
• Direct access to the founder weekly
• A performance-based path to senior roles as we expand

How To Apply:

Send your CV and Cover Letter to: Mrs Harmeet Gharyal (Talent Manager) [e-mail]

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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