Lettings Negotiator

Westmoore Recruitment; Cottingham; On-site; GBP 23,000 - 28,000; Full time

Job summary

A leading lettings agency in East Yorkshire is seeking a Lettings Negotiator. In this pivotal role, you will manage the letting process, assist tenants and landlords, and contribute to achieving business goals. The ideal candidate will possess strong customer service skills and have experience in a similar role. This position offers a competitive salary of up to £28,000 plus bonuses, with opportunities for ongoing training and support in a professional team environment.

Benefits

Competitive salary up to £28,000 (DOE) + bonus

Mileage allowance at 45p per mile

30 days holiday with options to buy/sell

Ongoing training and professional development

Supportive team environment

Qualifications

• Experience in lettings, estate agency, or a customer-facing role (desirable).
• Excellent communication and interpersonal skills.
• A proactive and professional attitude.
• Strong attention to detail and organisational skills.
• A full UK driving licence and access to your own vehicle.
• Good knowledge of the local area (a plus!).

Responsibilities

• Registering new tenant enquiries and matching them with suitable properties.
• Booking and conducting property viewings.
• Negotiating rental terms between landlords and tenants.
• Managing offers, referencing, and tenancy progression.
• Creating marketing material and advertising listings online.
• Maintaining regular communication with landlords and tenants.
• Supporting the wider lettings team with administrative tasks.
• Ensuring compliance with lettings legislation and internal policies.

Skills

Customer service skills

Communication skills

Sales skills

Organizational skills

Job description

Overview

We're hiring for a Lettings Negotiator for a well-established and growing lettings agency in East Yorkshire, known for our personal service, strong local knowledge, and commitment to both landlords and tenants. As the business continues to expand, they are on the lookout for a Lettings Negotiator to join our friendly and professional team.

The role

As a Lettings Negotiator, you'll be the face of the business—working directly with prospective tenants and landlords to ensure a smooth letting process from enquiry through to move-in. You'll handle a variety of responsibilities that combine customer service, property management, and sales skills.

Key responsibilities

• Registering new tenant enquiries and matching them with suitable properties.
• Booking and conducting property viewings.
• Negotiating rental terms between landlords and tenants.
• Managing offers, referencing, and tenancy progression.
• Creating marketing material and advertising listings online.
• Maintaining regular communication with landlords and tenants.
• Supporting the wider lettings team with administrative tasks.
• Ensuring compliance with lettings legislation and internal policies.

To be successful

• Experience in lettings, estate agency, or a customer-facing role (desirable)
• Excellent communication and interpersonal skills
• A proactive and professional attitude
• Strong attention to detail and organisational skills
• A full UK driving licence and access to your own vehicle
• Good knowledge of the local area (a plus!)

What’s on offer

• Competitive salary up to £28,000 (DOE) + bonus
• 40 hour working week
• You will be required to work two Saturdays (9am-12pm) a month, which is either paid in time +1/3 or in lieu
• Mileage allowance at 45p per mile, for property visits
• Cash health plan
• 30 days holiday, plus the option to buy and sell 2 extra days
• Ongoing training and professional development
• Supportive team environment and opportunities to grow

If you're looking for a rewarding role in property, where no two days are the same and customer service is at the heart of everything you do — we'd love to hear from you.

Apply now or contact Becki Moore at Westmoore Recruitment for more information.