Lettings Negotiator

Staffline Group PLC; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading estate agent in Belfast is seeking a Lettings Negotiator who will help tenants find homes and provide exceptional service to landlords. This role includes managing property listings, conducting viewings, and ensuring smooth processes from viewing to moving in, offering a competitive salary and bonuses based on performance.

Benefits

Career Progression

Performance-Based Bonuses

Qualifications

• 1+ years' experience in lettings, sales, or a fast-paced customer-facing role.
• Full UK driving licence.
• Knowledge of the NI rental market preferred.

Responsibilities

• Manage property listings, field enquiries, and conduct viewings.
• Guide tenants through the rental process.
• Negotiate lets and build relationships with landlords.

Skills

Negotiation skills

Customer service

Attention to detail

Communication skills

Job description

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Staffline Ireland are recruiting for a Lettings Negotiator on behalf of a leading estate agent. The Lettings Negotiator role is about helping tenants find the right homes, supporting landlords with first-class service, and keeping deals moving at pace. You'll be the face of the company, out at viewings, on the phone with applicants, negotiating agreements, and closing deals.

Responsibilities:

• Manage property listings, field enquiries, and conduct viewings.
• Guide tenants through the rental process - from viewing to move-in.
• Deliver a professional, knowledgeable, and helpful experience every step of the way.
• Qualify applicants, match them with the right properties, and negotiate lets.
• Build strong relationships with landlords and keep them updated throughout the letting process.
• Ensure all relevant checks, references, and documentation are completed accurately and efficiently.
• Maintain a healthy applicant pipeline and regularly update internal systems.
• Track lettings KPIs, meet monthly targets, and contribute to team success.
• Spot opportunities for upselling or additional services that add value.
• Stay informed about local market conditions, pricing, and competition.
• Work closely with the property management and maintenance teams to ensure smooth handovers.
• Be a team player who supports colleagues and contributes to a positive office environment.
• Any other duties role may involve.

Person Specification:

• 1+ years' experience in lettings, sales, or a fast-paced customer-facing role
• Confident communicator with strong negotiation and people skills
• Great energy, attention to detail, and pride in a job well done
• Knowledge of the NI rental market (preferred, but not essential)
• Self-starter with a drive to hit goals and grow your earnings
• Full UK driving licence

The Rewards

The successful Lettings Negotiator will enjoy a competitive salary depending on experience plus Bonus and Career Progression.

Location

The Lettings Negotiator role will be based in Greater Belfast.

The Staffline Ireland Specialist Team is a dedicated division within Staffline Ireland, focused on providing Permanent, Contract & Temporary staffing solutions across; Construction, Engineering, Accountancy & Finance, Financial Services & Insurance, Health & Safety, HR, IT, Sales & Marketing, Senior Manufacturing, Procurement & Supply Chain & Medical, Health & Social Care.